I think I need my Ignition account unlocked

Post here with any questions regarding the use of the Ignition updater software for PC or Mac

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Endors101
Posts: 2
Joined: Tue Dec 20, 2016 8:55 pm

I think I need my Ignition account unlocked

Post by Endors101 »

I have a new PC and when I click on the Ignition software and try to log in it gives me an error of "•The user creation/access request has been canceled. Please verify your entry and try again. If the problem persists, please contact your system administrator."

I can log into the Diablosport site and fourm. But the Ignition software will not take my information. I am also using the i2030 updater which is registered. Attached is my info.xml file.

Any help is appreciated.

Thanks
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mikel
Posts: 56687
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: I think I need my Ignition account unlocked

Post by mikel »

seems when you created the account you spelled your name wrong :)

try this:
Cahrles then your last name and email.
Mike Litsch
Holley Technical Sales Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST
Endors101
Posts: 2
Joined: Tue Dec 20, 2016 8:55 pm

Re: I think I need my Ignition account unlocked

Post by Endors101 »

Mike that worked.

Thanks!
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