i2 stuck on screen

Post here with any questions regarding the use of the Ignition updater software for PC or Mac

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DSPTUNEDSRT
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Re: i2 stuck on screen

Post by DSPTUNEDSRT »

Screen Shot 2015-11-16 at 2.04.16 PM.png
mikel wrote:delete all that stuff, thats being put there by your Mac it seems

should only have logs/tunes/runtimes/updater folders, and info.xml file.
done. Deleted everything but the trashes file. Wont let me do it. and it seems like some of the files come back after deleting them. But I emptied the trash folder and now have 103.3 mb free.

What's next?
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Re: i2 stuck on screen

Post by DSPTUNEDSRT »

Screen Shot 2015-11-16 at 2.15.32 PM.png
nows there's more memory free than there is available... :facepalm:
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mikel
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Re: i2 stuck on screen

Post by mikel »

got access to a PC?
Mike Litsch
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Re: i2 stuck on screen

Post by DSPTUNEDSRT »

mikel wrote:got access to a PC?
I don't. and I can't do it at work.
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Re: i2 stuck on screen

Post by DSPTUNEDSRT »

I really appreciate the help but I started this thread 5 days. is there a way I can talk to someone with full attention and get this handled?

everyone told me I was an idiot for not going with sct to tune a mustang, especially since there's tuners in my city. but I've been a loyal Diablo sport supporter for 6 years. if I have to have a PC to fix all this I'd rather just go to a shop with the sct and get this all handled.

and by no means is this disrespect. still a supporter.
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Re: i2 stuck on screen

Post by DSPTUNEDSRT »

bump
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mikel
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Re: i2 stuck on screen

Post by mikel »

try ejecting it and see if the drive repopulates with the correct size?

Please feel free to call in with the tool powered up at the mac and we can check it out.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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Re: i2 stuck on screen

Post by DSPTUNEDSRT »

mikel wrote:try ejecting it and see if the drive repopulates with the correct size?

Please feel free to call in with the tool powered up at the mac and we can check it out.
okay I will. sorry I've had pneumonia. friggin nightmare.

I'll call as soon as I'm better.
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Re: i2 stuck on screen

Post by DSPTUNEDSRT »

Gave you guys a call, but not open on the weekends.

I'll call Monday. Any other tips I could try before then?
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Re: i2 stuck on screen

Post by DSPTUNEDSRT »

Okay, so I got my i2 back, but none of my tunes are on it, including my stock tune. Now what?
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mikel
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Re: i2 stuck on screen

Post by mikel »

let it tune the vehicle and if needed it will prompt you to check for an update to reload a stock tune then the tool will read that out.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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Re: i2 stuck on screen

Post by DSPTUNEDSRT »

20160104_131125.jpg
mikel wrote:let it tune the vehicle and if needed it will prompt you to check for an update to reload a stock tune then the tool will read that out.
okay, so I'm getting this message
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Re: i2 stuck on screen

Post by DSPTUNEDSRT »

if you could give me a call, that would be awesome.
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Re: i2 stuck on screen

Post by mikel »

connect to a pc and let the updater run and check for updates, then go to the car and load the update then you should be able to tune it.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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Re: i2 stuck on screen

Post by DSPTUNEDSRT »

mikel wrote:connect to a pc and let the updater run and check for updates, then go to the car and load the update then you should be able to tune it.
it says there's no updates available at this time.
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