Post here with any questions regarding the use of the Ignition updater software for PC or Mac
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DSPTUNEDSRT
Posts: 47 Joined: Thu Dec 17, 2009 2:16 am
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by DSPTUNEDSRT » Mon Nov 16, 2015 6:04 pm
Screen Shot 2015-11-16 at 2.04.16 PM.png
mikel wrote: delete all that stuff, thats being put there by your Mac it seems
should only have logs/tunes/runtimes/updater folders, and info.xml file.
done. Deleted everything but the trashes file. Wont let me do it. and it seems like some of the files come back after deleting them. But I emptied the trash folder and now have 103.3 mb free.
What's next?
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DSPTUNEDSRT
Posts: 47 Joined: Thu Dec 17, 2009 2:16 am
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by DSPTUNEDSRT » Mon Nov 16, 2015 6:15 pm
Screen Shot 2015-11-16 at 2.15.32 PM.png
nows there's more memory free than there is available... :facepalm:
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mikel
Posts: 57793 Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:
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by mikel » Mon Nov 16, 2015 6:34 pm
got access to a PC?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DSPTUNEDSRT
Posts: 47 Joined: Thu Dec 17, 2009 2:16 am
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by DSPTUNEDSRT » Mon Nov 16, 2015 6:37 pm
mikel wrote: got access to a PC?
I don't. and I can't do it at work.
DSPTUNEDSRT
Posts: 47 Joined: Thu Dec 17, 2009 2:16 am
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by DSPTUNEDSRT » Mon Nov 16, 2015 9:19 pm
I really appreciate the help but I started this thread 5 days. is there a way I can talk to someone with full attention and get this handled?
everyone told me I was an idiot for not going with sct to tune a mustang, especially since there's tuners in my city. but I've been a loyal Diablo sport supporter for 6 years. if I have to have a PC to fix all this I'd rather just go to a shop with the sct and get this all handled.
and by no means is this disrespect. still a supporter.
mikel
Posts: 57793 Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:
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by mikel » Wed Nov 18, 2015 4:08 pm
try ejecting it and see if the drive repopulates with the correct size?
Please feel free to call in with the tool powered up at the mac and we can check it out.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DSPTUNEDSRT
Posts: 47 Joined: Thu Dec 17, 2009 2:16 am
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by DSPTUNEDSRT » Sun Nov 22, 2015 9:02 pm
mikel wrote: try ejecting it and see if the drive repopulates with the correct size?
Please feel free to call in with the tool powered up at the mac and we can check it out.
okay I will. sorry I've had pneumonia. friggin nightmare.
I'll call as soon as I'm better.
DSPTUNEDSRT
Posts: 47 Joined: Thu Dec 17, 2009 2:16 am
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by DSPTUNEDSRT » Sat Dec 05, 2015 5:36 pm
Gave you guys a call, but not open on the weekends.
I'll call Monday. Any other tips I could try before then?
DSPTUNEDSRT
Posts: 47 Joined: Thu Dec 17, 2009 2:16 am
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by DSPTUNEDSRT » Thu Dec 24, 2015 10:50 pm
Okay, so I got my i2 back, but none of my tunes are on it, including my stock tune. Now what?
mikel
Posts: 57793 Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:
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by mikel » Mon Jan 04, 2016 12:53 pm
let it tune the vehicle and if needed it will prompt you to check for an update to reload a stock tune then the tool will read that out.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DSPTUNEDSRT
Posts: 47 Joined: Thu Dec 17, 2009 2:16 am
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by DSPTUNEDSRT » Mon Jan 04, 2016 5:11 pm
20160104_131125.jpg
mikel wrote: let it tune the vehicle and if needed it will prompt you to check for an update to reload a stock tune then the tool will read that out.
okay, so I'm getting this message
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DSPTUNEDSRT
Posts: 47 Joined: Thu Dec 17, 2009 2:16 am
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by DSPTUNEDSRT » Mon Jan 04, 2016 5:16 pm
if you could give me a call, that would be awesome.
mikel
Posts: 57793 Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:
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by mikel » Mon Jan 04, 2016 5:36 pm
connect to a pc and let the updater run and check for updates, then go to the car and load the update then you should be able to tune it.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DSPTUNEDSRT
Posts: 47 Joined: Thu Dec 17, 2009 2:16 am
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by DSPTUNEDSRT » Mon Jan 04, 2016 5:51 pm
mikel wrote: connect to a pc and let the updater run and check for updates, then go to the car and load the update then you should be able to tune it.
it says there's no updates available at this time.