update issues on mac..again

Post here with any questions regarding the use of the Ignition updater software for PC or Mac

Moderator: sohfast94

Majvall
Posts: 23
Joined: Thu Feb 11, 2016 11:01 am

Re: update issues on mac..again

Post by Majvall »

I did try to connect it to Wifi (charg it with usb, not computer).
It was connected, but it said CONNECTION FAILD!
Then i tried to uppdate, but UPPDATE FAILD!

Can i realy trust this item and connect it to my Mercury?
User avatar
mikel
Posts: 57793
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: update issues on mac..again

Post by mikel »

Majvall wrote:I did try to connect it to Wifi (charg it with usb, not computer).
It was connected, but it said CONNECTION FAILD!
Then i tried to uppdate, but UPPDATE FAILD!

Can i realy trust this item and connect it to my Mercury?
the wifi has no impact onthe performance of the device. Id suggest updating via usb for now.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Majvall
Posts: 23
Joined: Thu Feb 11, 2016 11:01 am

Re: update issues on mac..again

Post by Majvall »

Mikael!! Read at page one! I need an answere from you!
It feels like you avoid my problem. I cant use my Intune, and i need it right now!!
User avatar
mikel
Posts: 57793
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: update issues on mac..again

Post by mikel »

in an effort to resolve your issue, i would suggest connecting to a pc via usb and running the updater program, and the tool should be ok once its updated.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Majvall
Posts: 23
Joined: Thu Feb 11, 2016 11:01 am

Re: update issues on mac..again

Post by Majvall »

So i cant use my Apple any more?
bloemker76
Posts: 1
Joined: Thu Mar 16, 2017 11:16 am

Re: update issues on mac..again

Post by bloemker76 »

I just tried to update my I2030 on my mac, after the update it ask me to press "continue" to reboot the tuner. It gets stuck on the "please wait screen" and will not reboot. Help please.
Majvall
Posts: 23
Joined: Thu Feb 11, 2016 11:01 am

Re: update issues on mac..again

Post by Majvall »

bloemker76.
Its impossible to use Apple or Wifi. You have to use PC after the last update. :punisher: :normal:
Its solved my problem (exact same as yours).
/Peter
User avatar
mikel
Posts: 57793
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: update issues on mac..again

Post by mikel »

Macs just make it difficult as they dont allow the drive to eject. Manually ejecting it should resolve the issue, but a PC makes it much simpler.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Majvall
Posts: 23
Joined: Thu Feb 11, 2016 11:01 am

Re: update issues on mac..again

Post by Majvall »

Mikael. No it doesnt. Its impossible to use after you updated it via MacBook. I'd tried it even with USB and it doesn't work.
I solved it by using a PC. But it's still impossible to use wifi. Why?
User avatar
mikel
Posts: 57793
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: update issues on mac..again

Post by mikel »

the wifi has not changed, what happens when you try it?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Post Reply