Board index i2/i3 Technical discussion Ignition updater WiFi Not Working

WiFi Not Working

Post here with any questions regarding the use of the Ignition updater software for PC or Mac

Moderator: sohfast94

Post Mon Jun 26, 2017 2:27 pm

Posts: 28
After the R53 update WiFi still does not work. As soon as I get into the WiFi menu it will go back on its own when I'm not touching the screen at all. On the rare occasion it lets me get to the password screen it selects letters many spaces away from where I press and then eventually goes back to the main menu in the middle of fighting with it to get the password entered.

Post Mon Jun 26, 2017 3:07 pm

Posts: 55446
Location: DiabloSport World Headquarters

have or can you try using a pen or stylus to make the selections on the screen during this process?

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Jun 26, 2017 3:56 pm

Posts: 28
I'll try but that isn't going to prevent it from going back on it's own. It does so frequently before I can even select the WiFi network to join.

Post Tue Jun 27, 2017 2:12 pm

Posts: 28
So using a pen worked for the keyboard but just barely as the enter button is very difficult to press. It will not however connect to the network it keeps timing out.

Post Wed Jun 28, 2017 7:51 am

Posts: 55446
Location: DiabloSport World Headquarters

if it sees the network it should connect to it.
Do you have access to any other wifi networks you can try to see if this is specific to this network?

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Jun 28, 2017 11:27 am

Posts: 28
I'll give it a shot but won't be able to until tonight.


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