Board index i2/i3 Technical discussion Ignition updater No start 2013 ram 1500

No start 2013 ram 1500

Post here with any questions regarding the use of the Ignition updater software for PC or Mac

Moderator: sohfast94

Post Fri Dec 15, 2017 7:34 am

Posts: 3
I went to install my i2 91 octane tune to 2013 ram 5.7 and went I was tuning it stopped in middle of writing now truck won't start I cannot restore backup or anything and when I try update it says update available but after update says vehicle not supported. ..I'm dead in water right now I had put it back to stock to have dealer replace rear end under warranty and just got back 2 days ago and went to install 91 tune I had on it before ...now nothing works and truck won't start ...please help

Post Fri Dec 15, 2017 9:04 am

Posts: 55471
Location: DiabloSport World Headquarters

please give us a call with the tool powered up in the vehicle.

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Fri Dec 15, 2017 9:25 am

Posts: 3
hello mike i just went out and retried to install tune ...its say vehicle not supported and when i look in vehicle specs it does not recongize vin but it has it stored in backup

Post Fri Dec 15, 2017 10:04 am

Posts: 55471
Location: DiabloSport World Headquarters

sounds like you called in and we got it to start writing the backup, let me know how it goes.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Fri Dec 15, 2017 10:17 am

Posts: 3
thanks for quick response call tech number gave me a key for force backup and it worked ....u guys r awesome!!!!!

Post Fri Dec 15, 2017 11:13 am

Posts: 55471
Location: DiabloSport World Headquarters

glad to hear it.
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST


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