No start 2013 ram 1500

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chorn76
Posts: 3
Joined: Fri Dec 15, 2017 6:08 am

No start 2013 ram 1500

Post by chorn76 »

I went to install my i2 91 octane tune to 2013 ram 5.7 and went I was tuning it stopped in middle of writing now truck won't start I cannot restore backup or anything and when I try update it says update available but after update says vehicle not supported. ..I'm dead in water right now I had put it back to stock to have dealer replace rear end under warranty and just got back 2 days ago and went to install 91 tune I had on it before ...now nothing works and truck won't start ...please help
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: No start 2013 ram 1500

Post by mikel »

please give us a call with the tool powered up in the vehicle.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
chorn76
Posts: 3
Joined: Fri Dec 15, 2017 6:08 am

Re: No start 2013 ram 1500

Post by chorn76 »

hello mike i just went out and retried to install tune ...its say vehicle not supported and when i look in vehicle specs it does not recongize vin but it has it stored in backup
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: No start 2013 ram 1500

Post by mikel »

sounds like you called in and we got it to start writing the backup, let me know how it goes.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
chorn76
Posts: 3
Joined: Fri Dec 15, 2017 6:08 am

Re: No start 2013 ram 1500

Post by chorn76 »

thanks for quick response call tech number gave me a key for force backup and it worked ....u guys r awesome!!!!!
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: No start 2013 ram 1500

Post by mikel »

glad to hear it.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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