Board index i2/i3 Technical discussion Ignition updater I3 stuck on "please wait"

I3 stuck on "please wait"

Post here with any questions regarding the use of the Ignition updater software for PC or Mac

Moderator: sohfast94

Post Sat Dec 16, 2017 12:20 pm

Posts: 11
Just purchased an I3 went to do the update and everything worked fine. It said that the update was successful and it needs to reboot. I press continue to reboot and it just stays on the please wait screen.

Thank you

Post Mon Dec 18, 2017 11:04 am

Posts: 55470
Location: DiabloSport World Headquarters

is it ok if you manually reboot the device?

Thanks
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Mon Dec 18, 2017 5:22 pm

Posts: 11
As in unplug it and plug it back in? If I do that it automatically downloads the updates again then goes back to the "please wait" screen after saying it needs to reboot.

Also just curious as to what parameters can be adjusted on a 2018 GMC Sierra 6.2 , from my understanding the transmission is untunable, correct ?

Thank you !

Post Mon Dec 18, 2017 5:46 pm

Posts: 17637
Location: CT

correct.. the 8 speed tranny can not be accessed or tuned at all.. you can only tune the engine..

And With that 6.2, you need to use at least 91 octane gas, so make sure you are using GOOD 91/93 octane gas, it makes a difference... mobil, exxon, sunoco, amoco, bp, chevron are best brands to use, with mobil and exxon being the best..

NEVER use Shell, costco/bj's, mom-n-pop, or no-name brands, as it's crap gas that tends to cause a lot of knock retard and less performance/mpg...

So you'd need to select/install the "Diablo Tune" - that's the 91/93 octane tune..
06MonteSS / DiabLew Tune
Image
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net

Post Mon Dec 18, 2017 5:50 pm

Posts: 11
Thanks Lew, already using 93 and will upload the tune when I get this update thing sorted. Will probably be contacting you shortly after to get a custom tune done as well. The one you did for my last truck was awesome.

Post Wed Dec 20, 2017 9:58 am

Posts: 11
Mike, no ideas on how to get this thing working ?

Post Wed Dec 20, 2017 12:13 pm

Posts: 55470
Location: DiabloSport World Headquarters

open the drive called i2 as soon as it boots and delete anything called group_update.itfg
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST

Post Wed Dec 20, 2017 4:30 pm

Posts: 11
perfect thanks !!!


Return to Ignition updater