Ignition app doesn't recognize i3

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Treyslauter
Posts: 2
Joined: Fri Apr 10, 2020 12:11 am

Ignition app doesn't recognize i3

Post by Treyslauter »

So I am trying to pull up my i3 on the Ignition app and just says "Connect device" and never sees it. Tried it on a PC and now my Mac.
I already had it working on my PC a few weeks ago and I am trying to pull up again because I have the P0601 error code in my truck and am trying to export that file. I read on other posts that this error code can get fixed with a modification to my tune file.

My main concern is exporting the file to get rid of the error code. If there is another way to get that file, without the Ignition app, that would be great. Else, I need to figure out why the Ignition app won't detect my i3. Thanks!
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Ignition app doesn't recognize i3

Post by mikel »

you dont need Ignition to get the file, its in the tunes folder on the i3 drive, post a copy of it here and I will kill the code.

As for why its not seeing it, not sure...t does create the i3 drive on the pc correct?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Treyslauter
Posts: 2
Joined: Fri Apr 10, 2020 12:11 am

Re: Ignition app doesn't recognize i3

Post by Treyslauter »

Should the i3 pop up as a drive? Nothing pops up when I plug it in...
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Ignition app doesn't recognize i3

Post by mikel »

yes, if not give us a call it will need to come in.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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