T2 Failed getting customization data

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cajunlab
Posts: 3
Joined: Wed May 04, 2016 3:23 pm

T2 Failed getting customization data

Post by cajunlab »

I have tuned once successfully.
New updates were released and now all I get is
"An error has occurred!
Failed getting vehicle customization data.
Press continue to reset the device"
ANYONE?
TIA

I restored vehicle then retried and it took it

Maybe the ZAutomotive line lock OBD2 module was in OBD2 port earlier?
Maybe it confused Trinity2 when accessing 'customization data'
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mikel
Posts: 57793
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: T2 Failed getting customization data

Post by mikel »

We have a fix for tis in the works, sorry for the delay. For now if you skip the customize option it should work fine.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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