TWO Unsupported Vehicles after the updates

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arcademike
Posts: 7
Joined: Sat Apr 20, 2019 4:34 pm

TWO Unsupported Vehicles after the updates

Post by arcademike »

Hey,
I updated the T2's I have for two of my three Dodge Chargers and now they both give me the famous Vehicle Not Supported error. 1st is a 2011 Charger 5.7 and 2nd is a 2012 Charger 5.7. They install the same 4 files over and over again no mater what on the updater. Neat where they want to sell me more licenses after the update when the update screws the units up. Someone please help!!!
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Mike Banks
Taylors, SC
2008 X-PoPo Charger 5.7 (soon to be 6.1) Cherokee County NC
2012 X-PoPo Charger 5.7 Richland County SC
2012 X-Po-Po Challenger was 5.7 now 6.4 Richland County
As you can tell I love a good police auction.
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mikel
Posts: 57789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: TWO Unsupported Vehicles after the updates

Post by mikel »

were these both at a dealership since you last programmed them?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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arcademike
Posts: 7
Joined: Sat Apr 20, 2019 4:34 pm

Re: TWO Unsupported Vehicles after the updates

Post by arcademike »

Hey,
Yes they were there just for an air bag recall. Im guessing by the question they did a little more. I just remembered my wife took my 2008 Charger 5.7 in for the air bag recall also. Its running the first model Trinity. I can pull the info off if it also if you dont mind helping on that one also if needed please.
Mike Banks
Taylors, SC
2008 X-PoPo Charger 5.7 (soon to be 6.1) Cherokee County NC
2012 X-PoPo Charger 5.7 Richland County SC
2012 X-Po-Po Challenger was 5.7 now 6.4 Richland County
As you can tell I love a good police auction.
User avatar
arcademike
Posts: 7
Joined: Sat Apr 20, 2019 4:34 pm

Re: TWO Unsupported Vehicles after the updates

Post by arcademike »

The 2008 Charger with the first style trinity is ok. Just need to reset both the T2's for the 2011 and 2012 please.
Mike Banks
Taylors, SC
2008 X-PoPo Charger 5.7 (soon to be 6.1) Cherokee County NC
2012 X-PoPo Charger 5.7 Richland County SC
2012 X-Po-Po Challenger was 5.7 now 6.4 Richland County
As you can tell I love a good police auction.
User avatar
mikel
Posts: 57789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: TWO Unsupported Vehicles after the updates

Post by mikel »

you need to have the tool reset, please give us a call with the tool powered up so we can do so.

In the future, if going to the dealer for any reason, put the stock tunes back in the vehicle first to avoid this :)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
User avatar
arcademike
Posts: 7
Joined: Sat Apr 20, 2019 4:34 pm

Re: TWO Unsupported Vehicles after the updates

Post by arcademike »

Can I call with the programmer powered up in the car or do we need a pc? I dont get home till 6pm is why i am asking.
Mike Banks
Taylors, SC
2008 X-PoPo Charger 5.7 (soon to be 6.1) Cherokee County NC
2012 X-PoPo Charger 5.7 Richland County SC
2012 X-Po-Po Challenger was 5.7 now 6.4 Richland County
As you can tell I love a good police auction.
User avatar
mikel
Posts: 57789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: TWO Unsupported Vehicles after the updates

Post by mikel »

powered up anywhere is fine.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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