Trinity error checking for updates

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SWRM
Posts: 2
Joined: Wed Apr 22, 2020 7:48 pm

Trinity error checking for updates

Post by SWRM »

When I try to check for updates I keep getting an error saying timeout occurred while waiting for an operation to complete. Press CONTINUE to reset. I have reset it 10x now and it still gives the same error. Also when i plug it in to my vehicle it doesn't power up????????????
SWRM
Posts: 2
Joined: Wed Apr 22, 2020 7:48 pm

Re: Trinity error checking for updates

Post by SWRM »

I was able to get it to update finally but now it keeps saying An error has occurred! A timeout occurred while waiting for an operation to complete. Press Continue to reset the device. ?????????/
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mikel
Posts: 57789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Trinity error checking for updates

Post by mikel »

something is not right here, please give us a call and we'll troubleshoot it and get it in for repairs if needed.


Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
71smoker
Posts: 7
Joined: Fri Nov 30, 2018 6:31 pm

Re: Trinity error checking for updates

Post by 71smoker »

Im having the same issue, when I try to update with my computer I get a missing web address link...
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mikel
Posts: 57789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Trinity error checking for updates

Post by mikel »

71smoker wrote:Im having the same issue, when I try to update with my computer I get a missing web address link...
I just updated 2 devices, can you try again now and let me know?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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