Boots up Logo then goes Black
Moderator: sohfast94
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- Posts: 4
- Joined: Sat Nov 23, 2019 12:11 am
Boots up Logo then goes Black
I have a trinity 2 for my 2010 Sierra 5.3, the tuner has worked flawlessly for the entire time I’ve had it until today. I got in my truck to start it, and the unit didn’t go straight to the gauges like usual, It displayed the Diablo logo as if it were hard reset..... so anyway. It showed the Diablo logo for about 3 seconds, goes to a black-lit screen, then displays a white checkerdosh screen for a few seconds, goes black again l, showes the white screen again and then goes black and stays black. And when it goes to the black screen it’s almost like a backlight screen, I can still see it’s powered but it’s a black screen, I have no idea what to do as to the fact my stock tune is saved on it and I need to switch back. I tried plugging it into a laptop for updates and it doesent even recognizing there’s a device plugged in yet the device gets power from the laptop.
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Boots up Logo then goes Black
that is really odd. I cant say I have seen that.
Please give us a call so we can set up an rma# to send it in.
Thanks
Please give us a call so we can set up an rma# to send it in.
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
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- Posts: 4
- Joined: Sat Nov 23, 2019 12:11 am
Re: Boots up Logo then goes Black
What would I be looking at Cost wise?mikel wrote:that is really odd. I cant say I have seen that.
Please give us a call so we can set up an rma# to send it in.
Thanks
Like as far as repairs or replacement?
Re: Boots up Logo then goes Black
If you've gotten it within the past year, no cost.. it's under warranty of the product.. .CamdenStinson wrote:What would I be looking at Cost wise?mikel wrote:that is really odd. I cant say I have seen that.
Please give us a call so we can set up an rma# to send it in.
Thanks
Like as far as repairs or replacement?
06MonteSS / DiabLew Tune
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
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- Posts: 4
- Joined: Sat Nov 23, 2019 12:11 am
Re: Boots up Logo then goes Black
Unfortunately I’m going on about 2 years, any idea on a cost?06MonteSS wrote:If you've gotten it within the past year, no cost.. it's under warranty of the product.. .CamdenStinson wrote:What would I be looking at Cost wise?mikel wrote:that is really odd. I cant say I have seen that.
Please give us a call so we can set up an rma# to send it in.
Thanks
Like as far as repairs or replacement?
- mikel
- Posts: 57766
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Boots up Logo then goes Black
$99.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com