05 avalanche 2500 8.1---"vehicle not in database"

ckeene · Post by **ckeene** » Wed Oct 14, 2009 9:56 pm

any updates?

keene

Post by **mikel** » Fri Oct 16, 2009 4:39 pm

Were we ever able to get a copy of the stock tune from this tool?

ckeene · Post by **ckeene** » Fri Oct 16, 2009 6:11 pm

yes, a few months ago and last week.

phone number is 256.777.3727

Post by **06MonteSS** » Fri Oct 16, 2009 6:28 pm

yeah, they're gone for the weekend now man... will have to wait til at least monday...

ckeene · Post by **ckeene** » Fri Oct 16, 2009 6:31 pm

went through downloader and pulled out of tool.
only tunes if offers is stock hp and orignal backup. cannot even change setting on stock hp tune says vechile not in database.

keene

ckeene · Post by **ckeene** » Fri Oct 16, 2009 6:38 pm

heck i have waited 4 months....whats 2 days. took GOD just a few days to do what he did.

christopher keene

Post by **06MonteSS** » Fri Oct 16, 2009 6:45 pm

ckeene · Post by **ckeene** » Tue Oct 20, 2009 1:48 pm

well the tool is able to read and clear codes. i set off a few things just to get a check engine light. then used to tool to read and clear codes. worked with no problems.

now if i could just get a tune.
mikel any update on getting a tune for my predator....would be nice to actually use the tool.

keene

Post by **mikel** » Tue Oct 20, 2009 3:25 pm

I am bugging our engineers about this still...

ckeene · Post by **ckeene** » Tue Oct 20, 2009 3:41 pm

what is the problem?
is it a bad tool or there is no file for my truck?
i have been hanging around these boards trying to find a fix. can i just send it back for a new one. or is there no program for my truck. i am not "really" upset about all of this, its just i spent a few hundred dollars on a product that does not work as advertised. try bugging the acountants about a refund...

christopher keene

concoursd · Post by **concoursd** » Tue Oct 20, 2009 3:50 pm

you tool is working properly. But, your truck's PCM calibration from GM is not currently supported by the Predator. Not every 8.1L GM truck has the same software. The Predator must confirm compatibility before attempts to install tuning or else your truck will not run properly. So, when you sent your software information to DiabloSport, the engineers have to make a new Predator software that recognizes and properly tunes your truck. That is the hold up.

ckeene · Post by **ckeene** » Tue Oct 20, 2009 4:19 pm

well thats the the best answer i have gotten so far. is it normal to take 4-5 months to fix?

keene

concoursd · Post by **concoursd** » Tue Oct 20, 2009 5:30 pm

it really depends on the engineers workload, and of course the complexity of your file. Usually it takes a couple of weeks to add an unsupported calibration to a current tool. But, for the 6.4L Power Stroke guys, it has taken 8 weeks because the dealer update caused an entire template change, not just a value change, which means they had to remap the computer template to understand where each parameter is located on the PCM hard drive.

So, it really depends on how different your PCM software is to other calibrations that are currently supported and, of course, how many other projects the engineers are working on for their other products and customers.

ckeene · Post by **ckeene** » Tue Oct 20, 2009 7:36 pm

so i am just left chasing my own tail...less $375.
if there is no software for my application should i be entitled to a refund?(i would rather have software, i have a predator in my 02 8.1 and reallyyyyy like it). it has been several months with no real respone. on july 10th mikel said it should be done soon. heck you have given a better response. i am just trying to stay on top of this til it gets resolved.

concoursd · Post by **concoursd** » Wed Oct 21, 2009 12:37 am

who did you purchase it from?