U7192 Unable to Backup Original Tune b4 Installing Perf Tune

[HeadGasket]

Predator #: U7192
Rev: 9r11
Hardware: Unknown

Vehicle: 06 Caddy Escalade ESV

I cannot install performance tune, since it fails twice trying to backup the original stock tune. I can however view vin# and live data from the truck's ECM. Anyone have any ideas? Is it possible the predator is defective?

Here is Cal Id's from truck

12587811AJ Ecm Software
12604557AB Eng Cal
12591427AU Eng Diag Cal
12591470AP Trans Cal
12591483AL Trans Diag Cal
12591500AR Fuel Cal
12591532AM Veh Sys Cal
12591573AK Veh Speed Cal

[06MonteSS]

what are the error messages that the predator gives you on the screen?

[HeadGasket]

what are the error messages that the predator gives you on the screen?

error 13,

[06MonteSS]

that's it?? doesn't say "unsupported vehicle"? or "not licensed for use with this vehicle" ?? heh, I have no idea then...

will have to wait for a diablo tech to chime in tomorrow...

sorry man...

[HeadGasket]

that's it?? doesn't say "unsupported vehicle"? or "not licensed for use with this vehicle" ?? heh, I have no idea then...

will have to wait for a diablo tech to chime in tomorrow...

sorry man...

sorry, i thought you meant the error code,

it says: "Format Fails", select to close. Then "Unable to Backup Original tune (-13)"

it tries again then: "Format Fails", select to close. Then "Unable to Backup Original tune (-13)"

it says unable to backup, vehicle may have performance tune already (which I know it doesn't!).... i Hope that helps, but i am afraid it doesnt look good

[HeadGasket]

Update... I had to send it in for service, possibly bad memory chip. They received it 1-18-10. 30day timer begins...
bummer
-J

[HeadGasket]

****Update****

Received this Monday:

Sorry for the delay, my technicians have your Predator and are trying to get it tested on a vehicle computer. I believe they are having some trouble with the PCM we have over there for testing. I will keep you posted on the status of this RMA and you will be emailed a tracking number as soon as its ready to be shipped back.
Thank you
Sincerely
Brian
****************************

Well at least they're still working on it...
Hopefully, I will have it back soon

[HeadGasket]

****Another Update******

I still do not have my predator back... hopefully they are making some progress.

[HeadGasket]

******Final Update*********
They couldn't fix the problem so they sent me a brand new predator in the box.
Now, I am waiting on Monte to get me fixed up with a tune.
Thanks!
-J

On a side note I ordered a trinity for my jeep, it should be here today.

[06MonteSS]

nice!!!

congrats!!

and i'll get to your stuff tonight after I get home from work, and get the first revision sent out to ya...