To many packets too read

[charlton]

just got a new 6.2l GMC was excitied to update my predator u7194 to the new tunes, but it seems it does not have the memory any solution, going to an older tune is not an option they don't support the 6.2l truck is a crew cab slt 4x4

[concoursd]

you may have to work with diablosport to make a limited crom to add the 6.2L truck calibration you need but in a smaller crom to fit in your predator.

[charlton]

thank you for the quick reply, that does not sound like it will happen fast, I may have to look for another solution, went away from chips to programmers to avoid this as I switch trucks every 2 to 3 years, now it looks as though I have a brick, it did serve me well with my 2008 5.3 should have let the guy keep it. I don't know where I will find 7 bills too drop on a trinity.

[concoursd]

well, switching to programmers was not an option as you cant chip any of the newer vehicles.

Its not as bad as it seems on the crom work. I know of a few people in the dodge predator area that had it done and mike was pretty helpful. It probably would only take a couple days once you give him the information.

[charlton]

that's good news

[charlton]

you may have to work with diablosport to make a limited crom to add the 6.2L truck calibration you need but in a smaller crom to fit in your predator.

they refused and said they don't do that, and that you don't work for diablo sport? Great support

[charlton]

you may have to work with diablosport to make a limited crom to add the 6.2L truck calibration you need but in a smaller crom to fit in your predator.

they refused and said they don't do that, and that you don't work for diablo sport? Great support

[mikel]

huh?

OK, when did you purchase this tool?

Got your original receipt?

[charlton]

Mike I have already talked to you on the phone and in pm's, those were your exact words, and autoanything is sending me the receipt, and mine was also registered. You did not want to help, the first words out of your mouth was oh you did not buy it new? If you don't want to support your product than fine, you guys made the crom file to big, and also admitted that there were still u7194's out for sale with the lower memory and basically it was buyer beware. huh?

[mikel]

if the tool is out of the 2 year warranty, I dont see what the problem is?

I reply to some 50 PMs a day, dont be offended that I dont remember yours...

[charlton]

if the tool is out of the 2 year warranty, I dont see what the problem is?

I reply to some 50 PMs a day, dont be offended that I dont remember yours...

I guess we see it differently, the tool works you have just made the file to big. Great way to increase sales, hopefully when I get my email I will be in the magical 2 year window I am not offended, just disapointed in the service, and talk to just as many people a day too, probaly more.

[concoursd]

We dont work for DiabloSport. we are a reseller of the Predator. They do have a hardware upgrade program. I am not sure if that would be appropriate for your issue or not. I was not aware that they do no do it for the GM gas predators. They didnt make the crom file too big, GM just kept making new calibrations for the same vehicles so the file kept getting bigger, hence you need to do an update.

In terms of the statement concerning old inventory with the smaller memory, that is the risk a customer has from buying from dropship only companies that never touch or inventory the products they sell. We touch and inventory every Predator and check or software version and update as needed. We have NEVER run into a predator that had limited memory in it that would not take the latest updates but we move through our inventory quickly. If we ever do run into one, it will NOT be put into our inventory for sale and will be sent back.

[06MonteSS]

Nice!!

and THAT'S why I tell people all the time to get 'em from you guys!! Hell, when I had gotten my predator 4 years ago, I got it from you guys...

that's what I liked - it came already updated and everything, ready to just plug in and go!

[charlton]

Nice!!

and THAT'S why I tell people all the time to get 'em from you guys!! Hell, when I had gotten my predator 4 years ago, I got it from you guys...

that's what I liked - it came already updated and everything, ready to just plug in and go!

so sorry for buying from autoanything, glad your all happy , you guys admit you can help me but just won't, you would rather me spend another 369.00, not really what I was expecting to do just 2 years latter? Sorry no one seems to understand that, The predator was marketed as an upgradable unit I go to put a new crom file on for the second time in 2 years and it's no go.

[concoursd]

well, I understand your frustration.

Did you ever find out when you ordered the predator from autoanything? We sell the predators for $299 now but I understand that would not be an ideal solution.

As I mentioned before, there is a predator hardware upgrade program that is $99 but I am not sure if that program would be appropriate for your situation (if you are outside of the 2 year program) but dont see why it wouldnt.

From what I can tell this issue of running out of room was unforeseeable but still it sucks to fall in this situation.

If you are inside of the 2 year period, then mike said this can be resolved under warranty.