Urgent U7131 Problem

Predator support for Dodge diesel vehicles

Moderator: mikel

Post Reply
cbbasser
Posts: 1
Joined: Mon Mar 15, 2010 12:55 pm

Urgent U7131 Problem

Post by cbbasser »

I have a U7131 with rev. 9r04. I had the computer changed in the truck and you reset it today for me I went to download a tune in the truck and I got a message that said it didn't recognize the truck said to call the dealer and gave me a Cal_ID 35325533AV.
What can I do?

Thanks
concoursd
Posts: 1144
Joined: Fri Mar 16, 2007 9:01 am

RE: Urgent U7131 Problem

Post by concoursd »

you must have a new calibration in the truck and you need to try to update the predator. go to support, then downloads, and then install the latest revision from the part number drop down.
User avatar
mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

RE: Urgent U7131 Problem

Post by mikel »

the latest flash is not yet supported, we are working on it...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Super10lbz
Posts: 22
Joined: Mon Dec 15, 2008 1:36 pm

Post by Super10lbz »

I just had mine re flashed today and figured her diablo must have a fix for this now I see some guys waiting over a month for a fix, I would assume this will be fixed asap cause i use diablo for tire adjust or if you guys have no fix for this soon, maybe refund the product?

I have this code 35325553av

Also a side note, do you have a tech support line just to have one? I've had better luck getting through dell support in India. Unreal, on hold for hour plus at a time
concoursd
Posts: 1144
Joined: Fri Mar 16, 2007 9:01 am

Post by concoursd »

You could get ahold of India but you still wont be able to understand them or get your computer fixed.
Super10lbz
Posts: 22
Joined: Mon Dec 15, 2008 1:36 pm

Post by Super10lbz »

well judging by the guy who is waiting over a month to get his fixed not quite sure what will be fixed here either :D
concoursd
Posts: 1144
Joined: Fri Mar 16, 2007 9:01 am

Post by concoursd »

ever try calling microsoft to have a problem with their software fixed? you get connected to somebody in pakistan and they say to upgrade to windows 7.
Super10lbz
Posts: 22
Joined: Mon Dec 15, 2008 1:36 pm

Post by Super10lbz »

Whoa i think you are reading way too much into the point of the comment, BUT what your telling me is that Mike or Johan will tell me to upgrade to the trinity which i think run the same tunes? :roll:
concoursd
Posts: 1144
Joined: Fri Mar 16, 2007 9:01 am

Post by concoursd »

concoursd wrote:ever try calling microsoft to have a problem with their software fixed? you get connected to somebody in pakistan and they say to upgrade to windows 7.
dont think any of those words were mentioned in my post.

Even if you had a trinity in your hand right now, it still wouldnt work on your truck.

I would be more pissed off at my local dodge dealer. Everytime I have ever gone to the dealer for service, which is almost never because they dont know sh**, I put duct tape around the port.
Super10lbz
Posts: 22
Joined: Mon Dec 15, 2008 1:36 pm

Post by Super10lbz »

I cant complain, i just got my water pump serviced under warranty with all my modded truck so i cant complain what my dealer has done for me.
benennis2009
Posts: 8
Joined: Mon Mar 15, 2010 7:28 am

Post by benennis2009 »

well hey, they've replaced 3 trannys for me....... not questions asked
Post Reply

Return to “Predator Dodge Diesel”