How do i go about getting my full refund. It says thatDiabloSport offers a 30 day satisfaction guarantee on all products. No offense but you really should not be selling this product for the 2010 vehicles until you actually can offer all the features of the predator. This type of advertisemnt going on that i can document is really false adverstisement on the 2010 vehicles. Not only have I seen no MPG improvement in any tune, but my shift characteristics have not improved. While I think I have gotten some extra horsepower with the 90 and extreme it came at a cost. I actually am getttng worse MPG with the 160, economy and tow than stock. . The inability to Change gear and tire sizes for factory oversized tires up and Shift points and transmission adjustments as billed as DIABLOSPORT PREDATOR KEY FEATURES: just plain out just makes me feel like I got scammed. I can do knw of this, and tjhe only respsonse is we are working on it. I am a good, and honest man. I mean your company no harm. however, your selling a product that in no way matches the advertiseing going on for 2010 Ford F-250. The fact that you have not produced a update since January, and teh fact that the 2010 have been out for a year now leave me little faith, as well as your responses leave me little faith that you should be selling this for 2010 F-250's.
What is the DiabloSport Predator?
The DiabloSport Predator is a state-of-the art, high performance tuning flash programmer in a sleek handheld design. Once connected to the vehicle, the Predators internal computer recognizes the vehicles PCM and automatically picks the proper tuning files designed specifically for that PCM. Inside the Predator's memory are the actual tuning files that optimize spark timing and air/fuel ratio curves giving your vehicle up to 3 MPG improved fuel economy. The transmission parameters are remapped to improve the shift characteristics such as shift firmness and shift points.
Unlike other 'tuners', DiabloSport's programming is performed in very small increments throughout the entire RPM range, for a smoother, wider and a more predictable power delivery. DiabloSport engineers spend many hours on the dyno, street and track to ensure the tunes provided with the Predator are the best they can be.
DIABLOSPORT PREDATOR KEY FEATURES:
Improves Fuel Economy when using the DiabloSport Economy/Performance Tune
Features advanced diagnostics capabilities including checking and clearing diagnostic trouble codes and data - monitoring.
Free Online updateable
Large backlit screen for perfect viewing in ANY light conditions
Will Not Void Factory Warranty
Tow Safe tuning in the towing tune. Tow factory stock payload with no gauges needed
Change gear and tire sizes for factory oversized tires up to 53â€
DiabloSport offers a 30 day satisfaction guarantee
Moderator: mikel
-
gamblerhydra
- Posts: 9
- Joined: Mon Apr 19, 2010 10:06 pm
- mikel
- Posts: 58788
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
RE: DiabloSport offers a 30 day satisfaction guarantee
If you wish to return the nit all you have to do is contact whomever you purchased it from.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
-
gamblerhydra
- Posts: 9
- Joined: Mon Apr 19, 2010 10:06 pm
Re: RE: DiabloSport offers a 30 day satisfaction guarantee
I contacted the RPM outlet , that is were I bought it from, and they are calling you. They want to verify with you that I am having these issues, and your not ready for the 2010 vehicles yet. So hopefully Mike your a man of yoru word and you stand behind the product, and it's current defiencies and I get my full refund.mikel wrote:If you wish to return the nit all you have to do is contact whomever you purchased it from.
- mikel
- Posts: 58788
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
RE: Re: RE: DiabloSport offers a 30 day satisfaction guarant
I spoke with them, all set.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]