Customer Service

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cdndodge
Posts: 20
Joined: Fri Feb 12, 2010 6:57 pm

Customer Service

Post by cdndodge »

Been having a problem with my power puck for my 2010 dodge. Ihave posted in the puck forum a number of times now and am not getting a response. The last time someone responded to my questions was more than 20 days ago. Is this the kind of customer service that one can expect from Diablo?
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Mike_Levy
Posts: 6715
Joined: Fri Oct 26, 2007 8:11 pm
Location: Between Orlando and Tampa

RE: Customer Service

Post by Mike_Levy »

Try picking up the phone and calling.
cdndodge
Posts: 20
Joined: Fri Feb 12, 2010 6:57 pm

RE: Customer Service

Post by cdndodge »

I have called twice and each time got the same answer to try a new unit. This is the third unit and it still has the same problems. I have a friend with the same truck and power puck who is experiencing the same problems.
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mikel
Posts: 58726
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

RE: Customer Service

Post by mikel »

The P1040 is our best selling EPP and I have very few issues with them.

I am still investigating this...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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