Did I just get taken on Ebay?

Predator support for GM gas vehicles

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rollin22x
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Joined: Sun Sep 09, 2007 11:16 pm

Did I just get taken on Ebay?

Post by rollin22x »

I bought a Diablosport on Ebay. Tried it today and it is locked. Any fix or am I hooped? It's for an GM-04. I doubt I'll be able to send it back to the seller now. I bought a month or so ago and haven't had any chance to try until now. I thought I read on the Avalanche Fan Club forum that a person could send the unit in to be reset for a fee.
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06MonteSS
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RE: Did I just get taken on Ebay?

Post by 06MonteSS »

Yes, it will cost you $99 and you'll need to fill out the RMA request form. Mike should be responding here soon to provide you with further details.
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mikel
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RE: Did I just get taken on Ebay?

Post by mikel »

We only unlock certain GM tools with certain revisions.
Please post up the P/N and the current revision on the tool.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
rollin22x
Posts: 3
Joined: Sun Sep 09, 2007 11:16 pm

Post by rollin22x »

Thanks Mike. I submitted an RMA with all of the info I could get off the unit.
I noticed the RMA form does not include Canada. Will this be a problem?
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mikel
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Post by mikel »

I'd like to see the revision and part number before you send the tool in, in case it cant be unlocked.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
rollin22x
Posts: 3
Joined: Sun Sep 09, 2007 11:16 pm

Post by rollin22x »

Here's the info I can find.
Serial No. 000625
Tool ID F417A919109767BC
Software Rev. 1.13
Hardware Rev. 1.01

Thanks.
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mikel
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Post by mikel »

Ok, fill out the RMA request, as this tool should be OK.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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