Need help with tuner
Moderator: mikel
- mikel
- Posts: 58694
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
RE: Need help with tuner
thats fine...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
-
dasaliac03
- Posts: 19
- Joined: Tue Jun 29, 2010 5:28 pm
RE: Need help with tuner
ok, im at work right now, i will call andy here in a little while and get him to print me one off and take it to my appartment. should i scan it and email you a copy? i dont have a fax machine at home but i may can find one
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dasaliac03
- Posts: 19
- Joined: Tue Jun 29, 2010 5:28 pm
RE: Need help with tuner
mike, do i need to email you the invoice he gave me or fax it? faxing will take longer but i guess can be done
- mikel
- Posts: 58694
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
RE: Need help with tuner
send it to [email protected] if you'd like.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
-
dasaliac03
- Posts: 19
- Joined: Tue Jun 29, 2010 5:28 pm
RE: Need help with tuner
just got back from vacation, pulling my camper without any kind of tune on there just sucked. i got an average 12mpg. i have the invoice he gave me in the truck, ill scan it and email it to that link you posted. then what should i do next?
RE: Need help with tuner
After you e-mail the invoice, you must call them. Be prepared to be on hold for a while........... You will need to have the tool powered up (plug into OBD port) and when they pick-up, they will walk you through the button-pushing sequence to reset your tool......
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dasaliac03
- Posts: 19
- Joined: Tue Jun 29, 2010 5:28 pm
RE: Need help with tuner
Mike, whats the number i need to fax it to and then whats the number i need to call?
would emailing it or faxing be better for yall?
would emailing it or faxing be better for yall?
- mikel
- Posts: 58694
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
RE: Need help with tuner
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
-
dasaliac03
- Posts: 19
- Joined: Tue Jun 29, 2010 5:28 pm
RE: Need help with tuner
ok, i will let you know when i have the time, i dont think driving down the road posting on here with my iphone is too safe either way so it will have to be when im near the computer at work
how long should this all take?
how long should this all take?
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dasaliac03
- Posts: 19
- Joined: Tue Jun 29, 2010 5:28 pm
RE: Need help with tuner
mike, i re-attached it to the email. let me know if you got it and when i should call.
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dasaliac03
- Posts: 19
- Joined: Tue Jun 29, 2010 5:28 pm
RE: Need help with tuner
ive tried faxing it a few times now, is that the right number?
- mikel
- Posts: 58694
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: RE: Need help with tuner
once you fax or email the info, call us within an hour or so with the tool powered up please.mikel wrote:If the truck was reflashed and you did not put it backto stock first, you'll need to fax us a copy of the work order shoeing the reflash to 561-908-0048 then call within an hour with the tool powered up so we can unlock it for you.
The Predator will likely need to be updated after that then it will go back in the truck.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]