U7186 Aug update calibration issue

[glendodom]

I have a 2009 Duramax and recently did the U7186 Aug10 update download and it screwed up my unit so that it no longer is working. I sent a backup file to the support email ID last week and was advised until Diablo does a correction update for the calibration issue I couldn't use the unit. Any idea how long it will be before this update is posted to get the 2009 Duramax software corrected for the U7186 unit?

[mikel]

Should be ready Wednesday ideally.

[glendodom]

Should be ready Wednesday ideally.

As of 3 PM Thursday still no update for the correction? Any update on when to expect the correction?
Thanks,

[bigdawg04]

Good luck Glen , support here has really went down hill in a big way

[mikel]

who did you sent the file to?

[glendodom]

who did you sent the file to?

I sent it to [email protected] as told by the Tech. I still have a copy of the email and file. Who do I need to resend it to?

[mikel]

please resend it to that address as I cant find the email.

[glendodom]

Doing it now.

[glendodom]

please resend it to that address as I cant find the email.

Resent again. I just realized I used "s" in the email id, sport thus hopefully you receive it this time.

Please acknowledge receipt of the file.

Thanks, Glen Odom

[mikel]

got it.

thanks.

[glendodom]

got it.

thanks.

Now that I got r13 loaded the tool will not finalize a tune. Tried 3 times and once it does the stock backup and goes into load the tune it seems to be going through all the various processes then close to what you would think would be the final it comes up with a message "Tune not finalized". When you doe the "more info" it notes ECM : error unlock for reflash (-1)

What is my problem now? Thanks, Glen Odom

[glendodom]

got it.

thanks.

Now that I got r13 loaded the tool will not finalize a tune. Tried 3 times and once it does the stock backup and goes into load the tune it seems to be going through all the various processes then close to what you would think would be the final it comes up with a message "Tune not finalized". When you doe the "more info" it notes ECM : error unlock for reflash (-1)

What is my problem now? Thanks, Glen Odom

After loading the r13 test version and having problems I am back waiting for another fix to get my tuner back up. One of the techs said he was emailing you to advise of the issue.

What is the expected date you may can get me a fix for the U7186 ? Thanks,

[glendodom]

got it.

thanks.

Now that I got r13 loaded the tool will not finalize a tune. Tried 3 times and once it does the stock backup and goes into load the tune it seems to be going through all the various processes then close to what you would think would be the final it comes up with a message "Tune not finalized". When you doe the "more info" it notes ECM : error unlock for reflash (-1)

What is my problem now? Thanks, Glen Odom

After loading the r13 test version and having problems I am back waiting for another fix to get my tuner back up. One of the techs said he was emailing you to advise of the issue.

What is the expected date you may can get me a fix for the U7186 ? Thanks,

Mikel

Any update on expected date of fixing the U7186 update issue? I got a trailer tow coming up that I would liike to get my tune working to make.

Thanks, Glen Odom