Trinity docking pins damaged

GeeTeePT · Post by **GeeTeePT** » Sun Nov 28, 2010 5:42 pm

Trinity T 1000,latest crom, /05 PT GT.
Went to plug in my OB2 cable to the Trinity and it wouldn't boot up. Tried a couple of more times with the same result. Brought the unit in and connected up to my PC with the USB cable...no problem with booting or display. Using a mini flashlight I checked the docking port on the Trinity for the OB2 cable and sure enough that's were the problem is. On the far right one pin connection point appears to be pushed back and the one just left to that is bent and lifted. In short the pin housing looks buggered. I also wonder if there is a problem with the OB2 cable which led to this . So the next are obvious Q's ...is it repairable or replaceable under warranty? Unit is aprox. 6 mths old and purchased from Mopac. By the way... just recently installed the 93 oct tune onto my S1 PCM and am in the middle of tuning the car for STknock etc. ... HELP!!!

Post by **mikel** » Mon Nov 29, 2010 11:51 am

Please fill out the rma request and get it in for repairs asap.

GeeTeePT · Post by **GeeTeePT** » Tue Nov 30, 2010 8:58 am

Thanx...sent form and waiting for confirmation. Guess I should just take the OB2 cable back to the dealer, show them the Trinity and explain what's happening, and hopefully they will do a swap.

sethm3customs · Post by **sethm3customs** » Thu Dec 09, 2010 3:36 pm

ok mine has the exact same problem. my pins are bent back. unit will not come on and i have the tune on my truck, i need to be able to take the tune off, will this cost me anything besides shipping to get this repaired?

GeeTeePT · Post by **GeeTeePT** » Mon Dec 13, 2010 10:06 am

First check to see if your unit is still under warranty. The guys from DS were really quick with my unit .

07rado · Post by **07rado** » Wed Dec 15, 2010 9:48 pm

same..bent pins..wont come on...all that stuff.

GeeTeePT · Post by **GeeTeePT** » Sun Dec 26, 2010 9:30 am

Just wanted to say thanks , pass it on if you will, to the guys at the shop for the quick repair and return on my Trinity unit. It is once again working fine and with the fuel I have added this week the PT is now out of the danger zone. The stknock has dropped to -1 degree at 10.22psi boost which is still not WOT. Even more than that ....she freakin pulls great. Hope you all had a Merry Christmas.

OnkelMatze · Post by **OnkelMatze** » Tue Dec 28, 2010 3:04 am

same problem here, two pins are damaged, no power-up in the car...
seems like that is a common problem for the trinity

gizmodo · Post by **gizmodo** » Tue Dec 28, 2010 12:17 pm

I try to unplug the Trinity as infrequently as possible to prevent this kind of thing.

Vas@Diablosport · Post by **Vas@Diablosport** » Tue Dec 28, 2010 12:24 pm

if you are having these issues, just fill out an RMA request form and get the tool sent in to us, repairs will be made under warranty.

OnkelMatze · Post by **OnkelMatze** » Wed Dec 29, 2010 7:58 am

great support!!
just sent my Trinity from Germany to Florida

GeeTeePT · Post by **GeeTeePT** » Thu Dec 30, 2010 10:50 am

OnkelMatze wrote:great support!!
just sent my Trinity from Germany to Florida

...are you getting any air miles with that ?

Trinity docking pins damaged

Trinity docking pins damaged

RE: Trinity docking pins damaged

RE: Trinity docking pins damaged

RE: Trinity docking pins damaged

RE: Trinity docking pins damaged