New update for 6.4 Diesels

Post questions/comments about your Trinity for your Ford diesel truck.

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mikel
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New update for 6.4 Diesels

Post by mikel »

If the truck has been updated in the last few weeks, it may have a new (P30) family of calibrations that we are still developing tunes for, but anyone updated further back than that will now be supported with this update.

feedback is appreciated.

Thanks
Attachments
trinity_u7164-1t08aa_update.crom
(9.23 MiB) Downloaded 571 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Aperill0726
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Joined: Thu May 26, 2011 7:02 pm

RE: New update for 6.4 Diesels

Post by Aperill0726 »

When is the update going to be available? I don't like not being able to use something I spent $600 on.. .
RDWarden
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Joined: Mon May 30, 2011 11:33 pm

RE: New update for 6.4 Diesels

Post by RDWarden »

States that the CROM file posted above is "an older version" than what I currently have installed and requires a password from Diablo Tech Support,Trinity will still not support my 2008 F-250 SD 6.4L...this is ridiculous.

Unit 1:
8U7A-14C204-CH

Unit 2:
7U7A-14C337-AB
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mikel
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RE: New update for 6.4 Diesels

Post by mikel »

what revision is on your trinity currently?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
RDWarden
Posts: 20
Joined: Mon May 30, 2011 11:33 pm

Re: RE: New update for 6.4 Diesels

Post by RDWarden »

mikel wrote:what revision is on your trinity currently?
I have no clue...updated it about a month ago so I believe it is the 1R08. I tried to install in as well (1R08) and the DS Downloader gave the same error as listed below. DS Downloader is still asking for a password to install the CROM you have posted above, labeling it as;

"CROM file appears to be an older version than what you currently have on your tool. Reverting to an old version is not generally permitted. Force option below can only be used with a password from a DS technician."
RDWarden
Posts: 20
Joined: Mon May 30, 2011 11:33 pm

Re: RE: New update for 6.4 Diesels

Post by RDWarden »

RDWarden wrote:
mikel wrote:what revision is on your trinity currently?
I have no clue...updated it about a month ago so I believe it is the 1R08. I tried to install in as well (1R08) and the DS Downloader gave the same error as listed below. DS Downloader is still asking for a password to install the CROM you have posted above, labeling it as;

"CROM file appears to be an older version than what you currently have on your tool. Reverting to an old version is not generally permitted. Force option below can only be used with a password from a DS technician."
Yes, just checked it and it is the v.1r08 (Part U7164)
RDWarden
Posts: 20
Joined: Mon May 30, 2011 11:33 pm

RE: Re: RE: New update for 6.4 Diesels

Post by RDWarden »

Some status updates would be nice....really do not enjoy having a $600 "tuner" that doesn't tune.
Aperill0726
Posts: 10
Joined: Thu May 26, 2011 7:02 pm

RE: Re: RE: New update for 6.4 Diesels

Post by Aperill0726 »

This is such shit, everytime I call in to your "tech support" I'm told the update will come in a few days. It's been two weeks using my "tuner" as a paper weight. Update the device or give me my money back!!
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mikel
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RE: Re: RE: New update for 6.4 Diesels

Post by mikel »

Have you guys tried the update I posted here?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Aperill0726
Posts: 10
Joined: Thu May 26, 2011 7:02 pm

RE: Re: RE: New update for 6.4 Diesels

Post by Aperill0726 »

I've tried everything that's been given. Still nothing is working.
crazzydevil
Posts: 4
Joined: Mon Jun 06, 2011 8:47 pm

RE: Re: RE: New update for 6.4 Diesels

Post by crazzydevil »

I just had to update my PCM on 6.4L PS f250 do to recall and now my trinity wont upload the tune to the PCM
Unit 1
8U7A-14C204-FF
Unit 2
8C3A-14C337-CA
U7164 V.1R08
When is the update coming for this? Please help.
RDWarden
Posts: 20
Joined: Mon May 30, 2011 11:33 pm

Re: RE: Re: RE: New update for 6.4 Diesels

Post by RDWarden »

Aperill0726 wrote:This is such shit, everytime I call in to your "tech support" I'm told the update will come in a few days. It's been two weeks using my "tuner" as a paper weight. Update the device or give me my money back!!
Thats the same answer I have received for the past SIX weeks! Decided to purchase and try the Trinity in my personal Super Duty when DS had a decent reputation. I have stopped carrying all Diablo Products in my store based upon the horrible customer service and unreliable updates!

I have the Spartan installed in my truck now and have no regrets. We all understand the fact that Ford modified/updated some of the parameters in the 6.4L's...however, all of your competition has figured it out...why cant yall?
User avatar
mikel
Posts: 58698
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: RE: Re: RE: New update for 6.4 Diesels

Post by mikel »

RDWarden wrote:
Aperill0726 wrote:This is such shit, everytime I call in to your "tech support" I'm told the update will come in a few days. It's been two weeks using my "tuner" as a paper weight. Update the device or give me my money back!!
Thats the same answer I have received for the past SIX weeks! Decided to purchase and try the Trinity in my personal Super Duty when DS had a decent reputation. I have stopped carrying all Diablo Products in my store based upon the horrible customer service and unreliable updates!

I have the Spartan installed in my truck now and have no regrets. We all understand the fact that Ford modified/updated some of the parameters in the 6.4L's...however, all of your competition has figured it out...why cant yall?
Our research is indicating that the 'other guys' are simply back dating the calibrations in your trucks in order to continue supporting them, which is never the best idea. We prefer to support the actual calibration that is in your truck, since it was put there for a reason. There is also a BIG concern about warranty issues when you roll into the dealership with an older calibration then they last flashed to your PCM.

We are hard at work on this update, and will make it happen as quickly as possible.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Aperill0726
Posts: 10
Joined: Thu May 26, 2011 7:02 pm

RE: Re: RE: Re: RE: New update for 6.4 Diesels

Post by Aperill0726 »

Hoping this is the week my tuner will work! I'd welcome a back dated version if I could use it!
crazzydevil
Posts: 4
Joined: Mon Jun 06, 2011 8:47 pm

RE: Re: RE: Re: RE: New update for 6.4 Diesels

Post by crazzydevil »

is there any word on when the tune will be done
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