If you have questions about custom tuning, are looking for a Powercal tuner, or want to discuss custom tuning in general, this is the place.
Moderator: mikel
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bunker
- Posts: 10
- Joined: Fri Feb 18, 2011 3:37 pm
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by bunker »
Keeps telling me it registered and to restart the software, when I do so it just keeps looping me back to regisgter, tried this on two laptops
and if i try doing it in demo mode, it crashes if I try to open a file.
using windows 7

i'm new to this software
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bunker
- Posts: 10
- Joined: Fri Feb 18, 2011 3:37 pm
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by bunker »
Perhaps my computer needs to be reigstered but it wont no matter what i do.
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06MonteSS
- Posts: 18097
- Joined: Tue Jan 23, 2007 11:33 am
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Contact:
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by 06MonteSS »
try disabling antivirus software, the windows firewall or any other firewall software...
make sure your Windows user account is an Administrator account...
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bunker
- Posts: 10
- Joined: Fri Feb 18, 2011 3:37 pm
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by bunker »
still nothing and no antivirus program is installed. It just keeps looping me back to register after restart of the software
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mikel
- Posts: 58771
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
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Contact:
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by mikel »
fixed.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
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fairwaychevy
- Posts: 2
- Joined: Mon Mar 07, 2011 2:46 pm
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by fairwaychevy »
I'm having the same issue. can't get it to work on xp or windows vista?
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06MonteSS
- Posts: 18097
- Joined: Tue Jan 23, 2007 11:33 am
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Contact:
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by 06MonteSS »
try it now fairway... I cleared out the one license you have, so it should register ok now...
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fairwaychevy
- Posts: 2
- Joined: Mon Mar 07, 2011 2:46 pm
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by fairwaychevy »
06MonteSS wrote:try it now fairway... I cleared out the one license you have, so it should register ok now...
Thank you!!
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westtexperformance
- Posts: 8
- Joined: Fri Jun 10, 2011 1:02 pm
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by westtexperformance »
Can you guys help me out too...
Keeps telling me it registered and to restart the software, when I do so it just keeps looping me back to register
and if i try doing it in demo mode, it crashes if I try to open a file.
using windows xp on a Leveno T-60 with norton internet security disabled...
Thanks,
Dale
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06MonteSS
- Posts: 18097
- Joined: Tue Jan 23, 2007 11:33 am
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Contact:
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by 06MonteSS »
westtexperformance wrote:Can you guys help me out too...
Keeps telling me it registered and to restart the software, when I do so it just keeps looping me back to register
and if i try doing it in demo mode, it crashes if I try to open a file.
using windows xp on a Leveno T-60 with norton internet security disabled...
Thanks,
Dale
you're not setup in the system yet with any licensing information, that's why it won't let you register/login....
will have to wait until Monday morning when the guys are back in the office, and they'll have to get you setup on the backend system for that...
Last edited by
06MonteSS on Sun Jun 12, 2011 2:04 pm, edited 1 time in total.
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westtexperformance
- Posts: 8
- Joined: Fri Jun 10, 2011 1:02 pm
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by westtexperformance »
06MonteSS wrote:westtexperformance wrote:Can you guys help me out too...
Keeps telling me it registered and to restart the software, when I do so it just keeps looping me back to register
and if i try doing it in demo mode, it crashes if I try to open a file.
using windows xp on a Leveno T-60 with norton internet security disabled...
Thanks,
Dale
you're not setup in the system yet with any licensing information, that's why it won't let you register/login....
will have to wait until Monday morning when the guys are back in the office, and they'll have to get you setup on the backend system for that...
Thanks 06MonteSS
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mikel
- Posts: 58771
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
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Contact:
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by mikel »
westtexperformance wrote:06MonteSS wrote:westtexperformance wrote:Can you guys help me out too...
Keeps telling me it registered and to restart the software, when I do so it just keeps looping me back to register
and if i try doing it in demo mode, it crashes if I try to open a file.
using windows xp on a Leveno T-60 with norton internet security disabled...
Thanks,
Dale
you're not setup in the system yet with any licensing information, that's why it won't let you register/login....
will have to wait until Monday morning when the guys are back in the office, and they'll have to get you setup on the backend system for that...
Thanks 06MonteSS
Do you remember who set you up in sales?
Give them a call first thing tomorrow and ask them to make sure the license is set up properly, and we'll straighten it out.
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
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westtexperformance
- Posts: 8
- Joined: Fri Jun 10, 2011 1:02 pm
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by westtexperformance »
mikel wrote:Do you remember who set you up in sales?
Give them a call first thing tomorrow and ask them to make sure the license is set up properly, and we'll straighten it out.
Thanks
Thanks mikel.....Mike M. took care of it for me this morning and I am up and running now.....now to get that 426 stroker on order....
