RMA Approved, can't get in contact with tech support now

[sgttunez]

I received an email from Mike saying to call, well over an hour ago. Since then I've been on hold and it's past 6:30pm. I'd like to get my predator reset tonight especially since I was told it would be done over the phone.

[mikel]

the support line is open until 6:00 PM M-Th. Looks like you must have gotten through a bit late, we're here today, feel free to give us a call and we'll get it unlocked.

Thanks