Trinity touch screen just stopped working. Now what?

Post questions about your Trinity for a Ford vehicle here.

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Darkside323
Posts: 13
Joined: Mon May 02, 2011 3:36 pm

Trinity touch screen just stopped working. Now what?

Post by Darkside323 »

Hello everyone. So out of no where my touchscreen capability is gone. I have tried unplugging and then plugging it back in but that does not solve anything. The buttons still function as well as everything else. Just wondering if there is something I can do in order to get it fixed or would I have to send it back to Diablo. Thanks everyone and have a great day.
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mikel
Posts: 58701
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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RE: Trinity touch screen just stopped working. Now what?

Post by mikel »

try loosening the 4 screws behind the screen by 1/4 turn.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Darkside323
Posts: 13
Joined: Mon May 02, 2011 3:36 pm

RE: Trinity touch screen just stopped working. Now what?

Post by Darkside323 »

Okay I will try that thanks. I also noticed 2 bubble spots on the bottom left and right side of the screen. Why would this occur?
Darkside323
Posts: 13
Joined: Mon May 02, 2011 3:36 pm

RE: Trinity touch screen just stopped working. Now what?

Post by Darkside323 »

Hello again. Ok so I tried the loosening of the screws but that did not solve the problem. Also noticed that the bubbles I mentioned seem to be getting bigger. What can I try next in order to solve this problem.
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mikel
Posts: 58701
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

RE: Trinity touch screen just stopped working. Now what?

Post by mikel »

p;ease fill out the rma request form.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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