Microsoft C++ Runtime Error HELP!

[rylee5]

I have been using CMR on the same laptop for the last few years without issue, until the other day when a Microsoft C++ Runtime Error appeared after I entered my password. (see screen shot)

After clicking "ok", the program closes.

I was on a fairly old version of CMR, so I figured it was time to update. I uninstalled my current version of CMR (and deleted the folder from the C: drive) and downloaded the latest installer. (4.7.0.92a)

With the new version of CMR installed, I had the same issue as before, so I downloaded the BETA update. (4.9.0.1) No luck there either.

Has anyone else run across this? I am running an old (4 years, need to upgrade soon...) Lenovo ThinkPad with Windows XP. The only thing that changed before this issue arose was I installed the latest version of Microsoft .NET Framework 4.0 that was needed for another piece of software I use.

I honestly think that it is something with my computer, and not CMR, but I figured you guys here might have some thoughts on how to get back up and running.

Please help. This happened with a car on the dyno, it was a little embarrassing...

[JonDiablosport]

the current application is 5.0 not 4.07.092a please install that. Also is your windows up to date with current releases?

[rylee5]

I'll double check my windows updates and install 5.0. In the mean time, can you check and see if I have an available install license? I might temporarily use another laptop while I try to get this sorted.

Thanks Jon

[mikel]

yes, you have an open license....

[rylee5]

Excellent, I thought so.

I'll try the 5.0 update this evening when I get a chance.

Thanks again for the help.

[mikel]

FWIW, skip 5.0, you dont need it unless you buy the Diesel software, just load 47092 and the 4901 update to avoid any possible issues.

Thanks

[rylee5]

ok, thanks mike. it looks like its time for a new computer for me...

how do i go about clearing the licence off the computer that i have now, considering that i cannot start the program? can you guys do this on your end?

thanks again.