vin database error

[bmd200]

trying to tune car and I get (vin database error) and then it goes back to main screen. did I loose my stock tune? how can I fix this?
Intunei1000
2010 Challenger rt5.7 auto

[mikel]

gotta let it finish updating, connect it to a PC, let the intune.exe run, and it will update for about 30 minutes...

Thanks

[bmd200]

i did that twice and left it plugged in for aleast 30 min..the 3rd time it said failed because its not registered.

[mikel]

please grab the info.xml file from the intune drive and post it here or email it to support@diablosport.com and we'll register it for you.

Thanks

[bmd200]

<?xml version="1.0"?>
-<tool_info> <main svn="4599" sw_rev="1r01i" full_version="InTune-1r01i 05/15/2012 10:38:04 AM"/> <registration status="0" sn="CIE0SA7-1"/> <restore bc="0" vin="" id="0"/> <db mfr="GM"/> <db mfr="DCX"/> <db mfr="FORD"/> <license tuned="0" avail="1"/> <updates count="3"/> </tool_info>

[bmd200]

is this t ?

[mikel]

thats the contents of the file.
I need the file itself please...

[bmd200]

wont let me copy and paste ...could you tell me how

[mikel]

you can use the attach file button at the bottom of this page, or simply attach the file to an email and send it over.

[bmd200]

ok ,i just emailed it over. could you let me know when i can start to download ...thanks

[mikel]

sent it to you a while ago....

[bmd200]

ok ...all is good! thanks B