Issue with DSDownloader in Trinity
Moderator: mikel
Issue with DSDownloader in Trinity
I recently purchased a used trinity, in anticipation of the release for my 2012 JCG hemi, that is unmarried and in original backup. I also got both cables and DS cd. I downloaded the software on my computer, but I am having trouble updating the DS Donwloader. It will get to 3/4 the way and an error message will pop up saying file 5 not deleted-access denied. Any clue as to how go about fixing this issue?
Re: Issue with DSDownloader in Trinity
You aren't in Administrator Mode. You need to run it in Administrator mode or it won't work. Also don't use the version on the CD, use the new version which is downloadable from DS's main site. http://www.diablosport.com/CMR/software ... .2.2.6.exe
Re: Issue with DSDownloader in Trinity
Mike_Levy wrote:You aren't in Administrator Mode. You need to run it in Administrator mode or it won't work. Also don't use the version on the CD, use the new version which is downloadable from DS's main site. http://www.diablosport.com/CMR/software ... .2.2.6.exe
Ok cool,
A) How to I run it as an administrator??
B) I also tried downloading from the website, data logger and drivers I had no problem with just the downloader
Re: Issue with DSDownloader in Trinity
Right click the file, go to properties. Find the Compatibility Tab. On the bottom you'll see Privledge Level and Run as an Administrator. Check the box and hit Okay or Apply.
- JonDiablosport
- Posts: 152
- Joined: Mon Sep 19, 2011 9:14 am
Re: Issue with DSDownloader in Trinity
what version of ds downloader are you running? and did the software ever ask you to register or anything like that. ?
Re: Issue with DSDownloader in Trinity
JonDiablosport wrote:what version of ds downloader are you running? and did the software ever ask you to register or anything like that. ?
Tool says it was born on 10/23/2011, but I'm not sure what version it is running. And no it didn't. I have the instruction paper which states that after the downloader loads up then I will be asked to register. I can't get the downloader to fully load in my computer.
Re: Issue with DSDownloader in Trinity
Thanks for your help.......ran it an an administrator and it loaded up.
Re: Issue with DSDownloader in Trinity
I am having the same issue
Re: Issue with DSDownloader in Trinity
I can't seem to figure out how to run in admin mode
- mikel
- Posts: 58675
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Issue with DSDownloader in Trinity
right click the icon, select run as administrator.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: Issue with DSDownloader in Trinity
Great!!!! Now that we figured out the Trinity can you guys release the update for our hemis???? Lol thanks.