57 minutes on hold, lets try this.

rploaded · Post by **rploaded** » Thu Nov 15, 2012 1:07 pm

I have a Dodge Challenger.

I bought a Trinity. It does not work!

Calid = 05035311AB

I have tried 5 times to register my device and then when I go to update it says this deivce is not registered.

I am using the number and letters on the sticker from the back.

My serial number is 6JXLBB8

it is running version v.1r09c

Regarding the excessive wait times on hold, 57 minutes is absolutely unacceptable especially considering I still did not get my call answered. I hope something is being done to correct this.

Please let me know what other info you need to get this working.

Post by **mikel** » Thu Nov 15, 2012 2:17 pm

when you click update tool on the dsdl, it should prompt you to register right there...

rploaded · Post by **rploaded** » Thu Nov 15, 2012 6:21 pm

It does not ask me to register when I select update. It ask me to select the file.

Thoughts?

rploaded · Post by **rploaded** » Thu Nov 15, 2012 6:53 pm

Okay I was able to go into the menu and force registration then it worked.

Updated and then Trinity still says

Calid = 05035311AB is not supported check for update.

Whats the deal?

Post by **mikel** » Thu Nov 15, 2012 6:57 pm

We seem to have sorted this out....

It was an issue with the 1r09c update.
If you load the 1r09 (full) crom from our site, then reload the current 1r09b update, it will allow you to proceed with the calibration updates

Let me know if you have any questions.

ideally, we should have a new, 1r09d, with everything fixed, by tomorrow afternoon

rploaded · Post by **rploaded** » Thu Nov 15, 2012 7:13 pm

Okay I did those steps and it said

PCM 05035311AB
Is not supported, Please check for update.

Even in the vehicle I tried to make it force calibration and it said This feature is not available with this calid.

What do I do ?

I really appreciate all your help on this.

Post by **mikel** » Thu Nov 15, 2012 7:27 pm

right, now it wants you to connect to the pc, open dsdl, and do the cal update, only this time you wont get that error

rploaded · Post by **rploaded** » Thu Nov 15, 2012 7:37 pm

Okay how do you do the cal update?

Mike_Levy · Post by **Mike_Levy** » Thu Nov 15, 2012 9:16 pm

www.diablosport.com/dcx

Post by **mikel** » Fri Nov 16, 2012 11:38 am

just pen dsdl, let it auto connect to the tool, and click the cal updater button.

Thanks

rploaded · Post by **rploaded** » Fri Nov 16, 2012 7:27 pm

Okay I have done all the steps you listed but the calibration window does not appear even after I have done all the updates current to today.

It still says this tool does not support calid 05035311AB

It is a 6.4 Challenger SRT8

I think perhaps my calid is just not in the system or the tool is not getting the flag from the pcm.

Post by **mikel** » Mon Nov 19, 2012 4:26 pm

so the trinity is showing 1r09b when you go to options/show information?

57 minutes on hold, lets try this.

57 minutes on hold, lets try this.

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