inTune I1000-DCX Problems (2012 Ram)

[TerrysRam]

I'd email tech support and see what they have to say. That's one error message I haven't heard of yet. Good luck.

[ROCKS2011RT]

if its not woking by the end of the week im sending it back!

[duster451]

Got Intune today (1/28/2013).

I am getting the following message.
68064931af.drg is in a format not supported by the diablosport intune and will be removed.
Please check the file and try again.
[continue]

Will not go any further.

<?xml version="1.0"?>
-<tool_info> <main svn="5759" sw_rev="1r03d" full_version="InTune-1r03d 01/28/2013 04:29:44 PM"/>
<registration status="1" sn="IGQTSE2-2"/>
<cal_id PCM="68064931AD"/>
<restore bc="0" vin="3C6JD6AT5CG117701" id="0"/>
<system_db vin="1r01c" dtc="1r01a" info="1r01a"/>
<db pid="1r01a" tune="1r01b" mfr="DCX"/>
<db pid="1r01a" mfr="FORD"/>
<db pid="1r01a" mfr="GM"/>
<license tuned="0" avail="1"/>
<unsupported vin="3C6JD6AT5CG117701" oem="DCX" calid="68064931AD"/>
<updates count="2"/> <oem tool_oem="DIABLODCX"/>
</tool_info>

[g4ll4eral]

2012 ram .... same stuff as everyone else. cant load drivers to update. and wont let me past anything......
ive been waiting a long time for this product or any tuner in general for the 2012 ram. ive had nothing but good experience in the past since 2006 with my srt-4.
i hope this will be fixed asap and let everyone carry on.

[ROCKS2011RT]

anyone had any luck? i wated on hold for 45min! got nothing!!!!! this is a joke! anybody else had any luck?

[g4ll4eral]

just got home. which is after 5:00pm pluged in the dcx. did do some more updating or.... something rather then nothing. but still did same thing when in truck. diablosport said they will have an update out by the end of the work day today or by tomorrow morning. anyone else have any information on when the product we bought might start working? i have hondas to beat in my truck

[TerrysRam]

I'm not sure why.... but mine is now working. I will tell you this guys: it's a headache and VERY frustrating, but when it works.... it really is worth it. I got a huge smile this evening. Keep at it. Good luck.

[ROCKS2011RT]

just got home. which is after 5:00pm pluged in the dcx. did do some more updating or.... something rather then nothing. but still did same thing when in truck. diablosport said they will have an update out by the end of the work day today or by tomorrow morning. anyone else have any information on when the product we bought might start working? i have hondas to beat in my truck

i feel your pain brother! same stuff here

[Thetiger]

TerrysRam
Glad to hear your running. It is great once it works. Contacted DS yesterday asking about why the 93 tune wasn't on the menu. Was told is was under the heading Diablo Sport. Anyone tried this tune?

[TerrysRam]

Yeah that's where I assumed it was at. I just tuned to the 91 tonight lots of fun! I can't find 93 octane fuel anywhere around me.
Only concern I have now, which I haven't addressed with DS yet, is the MDS. I know the Eco light will still come on even with the MDS off but I'm certain I'm still hearing the deactivation of those other cylinders.

[Thetiger]

We have some stations around me that sell 94 octane....close enough. My charger is tuned for 93 and when the 94 isn't available I use 91 and add octance boost. Never had a problem. If I tune to 93 on the truck and can't get the 94 I'll do the same as for the charger. Hate to leave any horsepower on the table.

[g4ll4eral]

i really hope this is addressed today for the sake of DIABLOSPORT's reputation. and every minute your on wait there talk about their in house development and that's why they are better and everything hand built in shop and all that. lol did you test one before it left or what. i want it to work and i don't want ds so start getting talked down about.

[Thetiger]

Shared your same pain especially while waiting trough the weekend. I will say however, once you get it working it's awesome. I ended up not using the phone but by email and once I establised an e-mail connection with MikeL he was excellant in getting back. I read in one of thier responses that they could handle emails faster than phone calls so maybe that's the answer. Also, there is no misunderstanding any instructions they give you. Still somewhat nervous if what seems good now will continue for the future.

[TerrysRam]

Shared your same pain especially while waiting trough the weekend. I will say however, once you get it working it's awesome. I ended up not using the phone but by email and once I establised an e-mail connection with MikeL he was excellant in getting back. I read in one of thier responses that they could handle emails faster than phone calls so maybe that's the answer. Also, there is no misunderstanding any instructions they give you. Still somewhat nervous if what seems good now will continue for the future.

I echo the EXACT same sentiments. I got contact by email with MikeL also. I'm also a little apprehensive going forward but so far so good.

[mikel]

update is released, please update and start over.

Thanks