inTune not recognized by WINDOWS XP

Post any issues or questions regarding the inTune auto updater application, or any PC related issues here.
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157dB
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Joined: Sat Dec 22, 2012 11:07 am

Re: inTune not recognized by WINDOWS XP

Post by 157dB »

Nope, nothing even after waiting 1 hour. :(

Other than a disabled inTune in the device manager, nothing...

Even with SP3 installed...
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MY COMPUTER.bmp
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esy
Posts: 4
Joined: Sat Jan 05, 2013 3:10 am

Re: inTune not recognized by WINDOWS XP

Post by esy »

i must be doing something wrong myself as well. i'm hoping it's not because i'm on an old version of Windows (Vista), but not much is popping up for me.

when i plug the InTune to my laptop, the Intune powers up, loads, and goes to the "Home" screen.

on my laptop, the USB flash drive for Intune comes up, Windows asks if it wants me to search for drivers for the software, which doesn't need to be done according to the Intune/PC info sticky that i read. the small DiabloSport icon does not appear in the package tray, the CDROM "DiabloSport" drive never pops up, thus i don't see the intune.exe file.

i tried going through to "services.msc" and setting up the startup type to "automatic" as another poster mentioned, but still nothing.

i have application: 1r02c and 1r01k for the GM Tune (since i'll be using this for my Silverado).

not sure how i'm supposed to get this up and going. i even tried dragging and dropping the CDROM file that mike had posted in another thread, but that didn't do anything for me either.

i really hope i don't have to get Windows 7, or worse yet, a new laptop (since i've been wanting to get a MacBook Pro sometime soon).

what's also weird is that i posted a similar post in the Intune/PC info thread, but i don't see it. not sure what's going on with that either.
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Ill_Born_SS
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Re: inTune not recognized by WINDOWS XP

Post by Ill_Born_SS »

esy, with the inTune connected and booted go to computer/my computer, on the left side of your screen click on the + sign next to "Computer" this should expose all the drives.
- look and see if there is: CD Drive ( ) DiabloSport and/or a INTUNE ( ) listed there
- if there is click once on the "CD Drive ( ) DiabloSport"
- this will populate/show the contents of that CD Drive, it should look like:
- Documentation
- autorun
- cursp.db
- Diablo_InTune
- InTune
- InTune.icon
- sqlite.dll
Right click once on the "InTune" and a window/drop down menu will open scroll to "Run as an Administrator" and left click on it!
Only one thing to say about my "Diablew" Tune!
" Just Friggin Wicked"
Now with TCM support...
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Ill_Born_SS
Posts: 962
Joined: Fri Aug 08, 2008 4:48 pm

Re: inTune not recognized by WINDOWS XP

Post by Ill_Born_SS »

157db, trying to duplicate on a computer at home as I have no internet and I am running into problems also, even after getting the intune to run I am getting ERROR has occured (12007) I suppose it is due to no internet. It even does it applying the "update off" file.

with the inTune connected and booted, go to computer>device manager
- is there, under "disk drives" a DBLOSPRT inTune USB Device LISTED there?
- also under "DVD/CD-Rom drives"
and
- is there, under "Ports" a InTune comm port ( ) Listed there?
Only one thing to say about my "Diablew" Tune!
" Just Friggin Wicked"
Now with TCM support...
esy
Posts: 4
Joined: Sat Jan 05, 2013 3:10 am

Re: inTune not recognized by WINDOWS XP

Post by esy »

Ill_Born_SS wrote:esy, with the inTune connected and booted go to computer/my computer, on the left side of your screen click on the + sign next to "Computer" this should expose all the drives.
- look and see if there is: CD Drive ( ) DiabloSport and/or a INTUNE ( ) listed there
- if there is click once on the "CD Drive ( ) DiabloSport"
- this will populate/show the contents of that CD Drive, it should look like:
- Documentation
- autorun
- cursp.db
- Diablo_InTune
- InTune
- InTune.icon
- sqlite.dll
Right click once on the "InTune" and a window/drop down menu will open scroll to "Run as an Administrator" and left click on it!
tried that. i didn't see anything. with the Intune plugged in and booted up, all i have under My Computer is my C:/ (Local Disk), D:/ (Recovery drive, E:/ (my CDROM drive which obviously has nothing in it), and F:/ (the Intune USB drive which shows as an external drive).

i even tried searching for intune.exe, diablo, etc., etc. and nothing comes up.

the only files under the Intune USB drive that pop up are the logs and tunes folder, and the info.xml file.
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157dB
Posts: 80
Joined: Sat Dec 22, 2012 11:07 am

Re: inTune not recognized by WINDOWS XP

Post by 157dB »

Ill_Born_SS wrote:157db, trying to duplicate on a computer at home as I have no internet and I am running into problems also, even after getting the intune to run I am getting ERROR has occured (12007) I suppose it is due to no internet. It even does it applying the "update off" file.

with the inTune connected and booted, go to computer>device manager
- is there, under "disk drives" a DBLOSPRT inTune USB Device LISTED there?
- also under "DVD/CD-Rom drives"
and
- is there, under "Ports" a InTune comm port ( ) Listed there?
In the Device manager, I dont get any new drives under 'disk drives'
or under the CD-ROM drives. No new ones. Just the hardware the laptop has.
None under 'Ports". Just an 'OTHER" saying its an inTune and its disabled.

QuickView also does not see the inTune device when it is searching for devices on the comm ports....
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Dr.Beardface
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Re: inTune not recognized by WINDOWS XP

Post by Dr.Beardface »

Did this issue ever get figured out? I'm trying to update my intune to hopefully get tcm support and it's not showing up as a CD drive, only as an external device. It worked a couple months ago on this computer but now it won't show or open the .exe file so there's no way for me to get the updates.
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mikel
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Re: inTune not recognized by WINDOWS XP

Post by mikel »

Dr.Beardface wrote:Did this issue ever get figured out? I'm trying to update my intune to hopefully get tcm support and it's not showing up as a CD drive, only as an external device. It worked a couple months ago on this computer but now it won't show or open the .exe file so there's no way for me to get the updates.
post the info.xml file pelase
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Dr.Beardface
Posts: 24
Joined: Thu Sep 13, 2012 11:18 pm

Re: inTune not recognized by WINDOWS XP

Post by Dr.Beardface »

mikel wrote:post the info.xml file pelase
Here you go.
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mikel
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Re: inTune not recognized by WINDOWS XP

Post by mikel »

Dr.Beardface wrote:
mikel wrote:post the info.xml file pelase
Here you go.
thats pretty old, drag/drop this to the intune drive, let the tool reboot, then the updater should launch.

once it does, click update/check now.
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cdrom-1r01o.itf
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Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Dr.Beardface
Posts: 24
Joined: Thu Sep 13, 2012 11:18 pm

Re: inTune not recognized by WINDOWS XP

Post by Dr.Beardface »

It accepted the file you gave me and went through it's process but I'm still not getting the updater or CD drive option.
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mikel
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Re: inTune not recognized by WINDOWS XP

Post by mikel »

got a different pc you can plug it into?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Dr.Beardface
Posts: 24
Joined: Thu Sep 13, 2012 11:18 pm

Re: inTune not recognized by WINDOWS XP

Post by Dr.Beardface »

Yeah, it worked on another computer. Still no luck with my laptop even though it worked fine a couple months ago.
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mikel
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Re: inTune not recognized by WINDOWS XP

Post by mikel »

could be something on the PC configured to not see/display external CD ROM drives?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
magggarza
Posts: 3
Joined: Tue Oct 15, 2013 10:30 pm

Re: inTune not recognized by WINDOWS XP

Post by magggarza »

mikel wrote:
Dr.Beardface wrote:
mikel wrote:post the info.xml file pelase
Here you go.
thats pretty old, drag/drop this to the intune drive, let the tool reboot, then the updater should launch.

once it does, click update/check now.
I install this file because i have the same problem and doesnt work, now open the intune.exe and start to download the updates, but doesnt install, and i only have 1.14 mb free of 60.90 mb of the intune, what i need to do? sorry for my english but im Mexican.
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