Trinity does not turn on

General Trinity Support

Moderator: mikel

Post Reply
Geophrum
Posts: 20
Joined: Tue Jan 31, 2012 6:46 pm

Trinity does not turn on

Post by Geophrum »

Well Not sure what is happening, but I plug the trinity in and it goes through the Light test then flashes and i get a black screen, nothing.
I connect it to the PC and it does not connect to the DSdownloader but the lights light up and then black screen.

It did say something about an internal update has happened please power off the trinity.

Is there a way to reset it or get this back?

thanks

John
User avatar
mikel
Posts: 58701
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Trinity does not turn on

Post by mikel »

please fill out the return form on our website and send it in for a fix.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Geophrum
Posts: 20
Joined: Tue Jan 31, 2012 6:46 pm

Re: Trinity does not turn on

Post by Geophrum »

Got the RMA almost ready to ship out. Thanks Mike, do you need the cord or just the unit?
User avatar
mikel
Posts: 58701
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Trinity does not turn on

Post by mikel »

send it all...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Post Reply

Return to “General Trinity”