$1300 for a new ECU after a failed program.

[rblbz]

My u7186 predator failed to program a tune the other day and would not recover and the truck was dead. I towed it to the dealer and asked them to reprogram but they could not, and said that I required a new ecu. So I got a $1367 bill to get my truck going. ouch!



I thought these predators were safe enough that they would not actually screw up the ecu?
I'd like to maybe send in my predator and ecu for you guys to take a look and maybe you can figure something out that can improve your product so it does not happen to the next guy.
Do I really need to spend more money on an rma in order to just send this stuff to you?

Radek

[06MonteSS]

all predator's are dead and gone.. they were all discontinued over a year ago.. so there would be no update for 'em anyway...

[Mike_Levy]

Did you call in before going to the dealer? They probably could have gotten it working without replacement. ECUs rarely need replacement these days. Price seems ridiculously high too. 3 hours to replace a PCM on a GM truck? No way in hell. Plus they charged you OVER MSRP for the ECU. That part number retails for $673.92. Can get it wholesale for $343.70 (plus $125 core charge).

That dealer is a crook. Definitely one to avoid in the future.

Thats like the $10k bill I just got for my X5Ms service. Thankfully BMW paid the bill, but like the dealer you dealt with, it was way more than it should have been.

[mikel]

Yeah, I am sure we could have fixed the PCM, dealers love to replace stuff and overcharge for it, i hate to hear this happened, but if anyone ever has an issue in the future, please let us know first!

[rblbz]

Yeah I did call but it's my work truck so I can't have it be idle while I ship something away for a week to see if it could get fixed.
Not sure if the dealer is screwing me or the techs just dont know how to fix it.

So now I have this spare/non working ecu and I would like to have it recovered. I went to another dealer to see if they could do it, but they require for the ecu to be in the tuck to program/test it.

Can I buy some product that will allow me to recover and program something on this ecu?

Additionally the predator is now stuck in some recovery mode, and I can't connected to my new ecu.
How can I reset my predator so I can use it with my new ecu?

I really enjoyed my Diablosport stuff up to now, and maybe this was just a one off glitch so I would still like to have something that I can program my truck with.

thanks for the help

[Mike_Levy]

Gotta call in anyway to have the unit reset. We've already seen the proof that the ECU was replaced, so resetting it should be a non-issue.