Chevy Silverado 2500HD

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2012cp2500HD
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Chevy Silverado 2500HD

Post by 2012cp2500HD »

Having a problem when first plugging in the inTune to my 2012 2500HD. I get to the step where it says to turn on the ignition, but after that it comes up and says "Reading original backup" and stays at 0%. Been like this for the past hour and wondering if it is OK to turn the key off and unplug it?

Any suggestions?
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hoorsec
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Joined: Wed May 02, 2012 12:39 am

Re: Chevy Silverado 2500HD

Post by hoorsec »

ya that's no problem, if you just got it you should register it and check for any updates and enjoy it I love mine.
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mikel
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Re: Chevy Silverado 2500HD

Post by mikel »

we have not yet released support for these 6.0 powered trucks that use the new E78 PCM.

Thanks
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Blues
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Re: Chevy Silverado 2500HD

Post by Blues »

mikel wrote:we have not yet released support for these 6.0 powered trucks that use the new E78 PCM.

Thanks
When can we expect support for these trucks? :roll:
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mikel
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Re: Chevy Silverado 2500HD

Post by mikel »

its still in testing, tough to say.
Mike Litsch
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18BKLR
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Re: Chevy Silverado 2500HD

Post by 18BKLR »

mikel wrote:its still in testing, tough to say.
Seems funny the website says you do.....

http://www.diablosport.com/product-search.html

Just like it says it supports TCM controls as well.

Doesn't support the 2011 2500HD tranny yet. I don't understand how you can advertise things and sell different things.

:punisher:
I'm confused....
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mikel
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Re: Chevy Silverado 2500HD

Post by mikel »

support is based on the module. It CAN read and write the TCM in that truck (despite the fact that your PCM is not officially supported yet).
Mike Litsch
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Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
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18BKLR
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Post by 18BKLR »

mikel wrote:support is based on the module. It CAN read and write the TCM in that truck (despite the fact that your PCM is not officially supported yet).
So maybe in your search for products that fit specific vehicles you should list the PCM's that are supported.

Maybe something like that will hurt your sales to much I suppose. Seems most around here are in the same boat. You sucker us in to buy your product and then say "we are working on updates", "we are adding more support", etc.

Quite the business you guys run. If i ran mine like that I would be broke.
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mikel
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Re: Chevy Silverado 2500HD

Post by mikel »

I dont think you are understanding what I am saying....

Your T43 TCM is supported by our tool. if the specific calibration is not supported, we'll add it.

You E78 PCM is not supported, by any handheld, and we are currently testing added support for that.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
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18BKLR
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Re: Chevy Silverado 2500HD

Post by 18BKLR »

mikel wrote:I dont think you are understanding what I am saying....

Your T43 TCM is supported by our tool. if the specific calibration is not supported, we'll add it.

You E78 PCM is not supported, by any handheld, and we are currently testing added support for that.

Thanks

So why won't my TCM options even show up?

I have posted original backup quite a few times now.

Here it is again
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ECM_12643904_Backup.grg
(74.21 KiB) Downloaded 161 times
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06MonteSS
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Re: Chevy Silverado 2500HD

Post by 06MonteSS »

because, your specific TCM/tranny calibration ID is not supported! as previously mentioned....

every engine and transmission has different programming calibrations.. i.e. "ID's"... by GM... everytime they update their programming, it's a new/different calibration ID for that programming update/version...

so if you're specific calibration ID is not in the programming for the tool, then it will not be supported by the tool...

hence why they would have to add that particular calibration ID to the tool, so that it recognizes it and it would then be supported by the tool...

other people's calibration ID's are already programmed into the tools, so that's why theirs are supported... yours may not be, so that's why it's not supported....
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18BKLR
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Re: Chevy Silverado 2500HD

Post by 18BKLR »

06MonteSS wrote:because, your specific TCM/tranny calibration ID is not supported! as previously mentioned....

every engine and transmission has different programming calibrations.. i.e. "ID's"... by GM... everytime they update their programming, it's a new/different calibration ID for that programming update/version...

so if you're specific calibration ID is not in the programming for the tool, then it will not be supported by the tool...

hence why they would have to add that particular calibration ID to the tool, so that it recognizes it and it would then be supported by the tool...

other people's calibration ID's are already programmed into the tools, so that's why theirs are supported... yours may not be, so that's why it's not supported....


So.. All we have to do is add the Cal ID for the TCM then?
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18BKLR
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Re: Chevy Silverado 2500HD

Post by 18BKLR »

18BKLR wrote:
06MonteSS wrote:because, your specific TCM/tranny calibration ID is not supported! as previously mentioned....

every engine and transmission has different programming calibrations.. i.e. "ID's"... by GM... everytime they update their programming, it's a new/different calibration ID for that programming update/version...

so if you're specific calibration ID is not in the programming for the tool, then it will not be supported by the tool...

hence why they would have to add that particular calibration ID to the tool, so that it recognizes it and it would then be supported by the tool...

other people's calibration ID's are already programmed into the tools, so that's why theirs are supported... yours may not be, so that's why it's not supported....


So.. All we have to do is add the Cal ID for the TCM then?

Any Update for the "G" VIN trucks?

Seems I would think some new CAL ID's should be added by now.

Mine is still a paperweight as usual. :crashing:
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18BKLR
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Re: Chevy Silverado 2500HD

Post by 18BKLR »

mikel wrote:I dont think you are understanding what I am saying....

Your T43 TCM is supported by our tool. if the specific calibration is not supported, we'll add it.

You E78 PCM is not supported, by any handheld, and we are currently testing added support for that.

Thanks

Any updates or are we still in "testing" like we always are..
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