Trinity freezes during Performance tab select

[riderover]

I bought a new 2013 Silverado 1500 5.3L so I updated Trinity to latest version then double checked for incremental updates but Trinity is reported to be up to date. I plugged into my Silverado and went through choosing correct vehicle and configuration. As expected the Trinity returned to the home screen. I selected the performance tab and the Trinity freezes. I unplugged and tried again several times. Took it back to my PC and checked installer version and everything is up to date but to be sure I did a reinstall. Checked the trinity tool for updates but it is all up to date.

I tried a tune again with same results, the Trinity freezes when I select "Performance". No matter how long I leave it nothing happens!

Help!

[mikel]

thats odd, never ran into that before, can you get into the performance menu if plugged into the PC?

[riderover]

Since it is freezing please tell me how to do a reinstall of the software. My warranty was over in July so I would like to try everything! You must have a method to maybe put old software then I can try the update again.

My Trinity worked fine until I did the update to latest version 4 days ago!