Disapointed With Predator Retailer HELP!!!!

Slamme · Post by **Slamme** » Sun Jan 20, 2008 9:05 pm

My Father Inlaw purchased a predator online from a retailer for his F250 powerstroke. He had it for awhile and never tried to use it till he equipped his truck with exhaust,intake,etc. He finally came to me to help him program his truck and I kept getting Wrong VIN #. This tells me that the retailer obviously sold him a used Predator. He tried to contact them about this situation and they just gave him the run-around. He got so frustraited he gave up! I thought he got the issue resolved and I come to find out its still sitting in his closet with the reciept. What options do I have to help him out here. Is there a way to clear the VIN # or will Diablosport handle this issue?

Please Help ....Thanks

christina · Post by **christina** » Mon Jan 21, 2008 9:53 am

A few questions...

Where was it purchased from?
What is the exact error you get when trying to tune?
Lastly, please go to "Options" and "Show Last Tune Written" and let me know what it says.

Thanks.

Slamme · Post by **Slamme** » Tue Jan 22, 2008 9:43 pm

It was purchased from MotorHaven in Lilburn,GA........When Trying to Tune, it reads This Tool Is Not Licensed For Use With This Vehicle. Under last tune....Factory Hp Tune.

Thanks Christina

dallasmustang · Post by **dallasmustang** » Wed Jan 23, 2008 10:41 am

The tuner is locked to the last vehicle it was installed in. I would call and ask for another or.....................

Post by **mikel** » Wed Jan 23, 2008 1:14 pm

Yeah, this tool was used.
I do see Motor Have listed as an authorized dealer though, so I would contact them and have them replace the tool.

Thanks

Slamme · Post by **Slamme** » Wed Jan 23, 2008 9:06 pm

Well ......as in my initial post , we are not having any luck with motor H. They are not being cooperative . I really didnt expect much more than that from them considering they are selling used products! When the programmer was purchased we did not attempt to use it for tunning untill warranty ran out and we installed exhaust etc. By that time they didnt want to give us the time of day. Bottom line if they will not help, I would think you the manufacturer would be able to do something. Obviously there is another vin in there and we have the reciept that we purchased it so?????

Disapointed With Predator Retailer HELP!!!!

Disapointed With Predator Retailer HELP!!!!

RE: Disapointed With Predator Retailer HELP!!!!

RE: Disapointed With Predator Retailer HELP!!!!

RE: Disapointed With Predator Retailer HELP!!!!

RE: Disapointed With Predator Retailer HELP!!!!

RE: Disapointed With Predator Retailer HELP!!!!