Two problems with initial update

[k1rdm]

After connecting the InTune DCX to my USB port, I get an error that the driver could not be properly loaded.

After clicking the ok button, the intune computer application runs, and the device appears to be have been updated.

When attempting to register the device, your system appears to have not liked my email address ([email protected]). I created a second account with the email address [email protected] and tried to re register the device. But I'm told its already registered.

FYI the serial number is JNJLJ9C if there's anything you can do on your end.

Haven't hooked it up to my Challenger yet. That's tomorrow.

Thanks,

Rick

[daniel]

Hi,

Sorry for the inconvenience. Your inTune is now registered and activated. You will be able to plug into a PC and run the full updates knowing that your product is completely registered.

Let us know if you need anything else, we're here to help.

[k1rdm]

Thanks Daniel. My device has updated. But I keep getting the error below when I plug it in.



It's not keeping me from using it. Just figured there might be something that might not be getting updated.

[garrett]

Select OK there and the auto updater will begin.