1r11 will not save original backup
Moderator: mikel
- mannytwotwo
- Posts: 22
- Joined: Thu Dec 13, 2012 11:19 pm
- Location: Homestead, Florida
1r11 will not save original backup
I just updated to 1r11 but when I try to install a new tune it won't save the original backup. I have a 2012 charger rt.
2012 Charger R/T Max
- mikel
- Posts: 58726
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- Location: DiabloSport World Headquarters
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Re: 1r11 will not save original backup
what does it say when it tries to save the backup?mannytwotwo wrote:I just updated to 1r11 but when I try to install a new tune it won't save the original backup. I have a 2012 charger rt.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
- mannytwotwo
- Posts: 22
- Joined: Thu Dec 13, 2012 11:19 pm
- Location: Homestead, Florida
Re: 1r11 will not save original backup
The first error screen reads " Original Backup NOT SAVED (-30)."
Then the next screen reads " PCM: error verifying backup (1)"
I attached pics of the error messages.
I was able to circumvent the issue by selecting "modify tune" instead of "install tune" so the issue is just if I try going through the process that one way versus the other. I wanted to verify if it was just a one-time glitch but I was able to replicate the issue all three times when I attempted going through install tune.
In any event, I am currently on 93 tune with no issues but just in case anyone else has issues maybe they can get around the problem like I did.
Then the next screen reads " PCM: error verifying backup (1)"
I attached pics of the error messages.
I was able to circumvent the issue by selecting "modify tune" instead of "install tune" so the issue is just if I try going through the process that one way versus the other. I wanted to verify if it was just a one-time glitch but I was able to replicate the issue all three times when I attempted going through install tune.
In any event, I am currently on 93 tune with no issues but just in case anyone else has issues maybe they can get around the problem like I did.
- Attachments
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- photo 2.JPG (130.4 KiB) Viewed 4779 times
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- Error 1
- photo 1.JPG (126.79 KiB) Viewed 4779 times
2012 Charger R/T Max
- mikel
- Posts: 58726
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
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Re: 1r11 will not save original backup
Manny, i see you are in Miami, whats the chances of getting you to come by here with the vehicle and trinity?
I cant reproduce this on the bench, but we'd love to see it first hand.
I can offer a few t shirts and hats, stickers, a custom tune....lemme know!
I cant reproduce this on the bench, but we'd love to see it first hand.
I can offer a few t shirts and hats, stickers, a custom tune....lemme know!
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
- mannytwotwo
- Posts: 22
- Joined: Thu Dec 13, 2012 11:19 pm
- Location: Homestead, Florida
Re: 1r11 will not save original backup
I can try to make it up there next week. Do you have a preference on a particular day?
2012 Charger R/T Max
- mikel
- Posts: 58726
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
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Re: 1r11 will not save original backup
whenever works for you, shoot me an email, mlitsch @ diablosport.commannytwotwo wrote:I can try to make it up there next week. Do you have a preference on a particular day?
Hopefully we'll have this resolved before then
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: 1r11 will not save original backup
Im having the same exact issue I have a 2012 392 challenger.
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alexcleetus
- Posts: 9
- Joined: Thu Aug 29, 2013 2:47 pm
Re: 1r11 will not save original backup
I have previously had the same issue after updating the device. What I have learned is it is always better to go back to the previous revision[10r] and the update to the new one. Give it a try man. Good luck!
- mikel
- Posts: 58726
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 1r11 will not save original backup
we'll have a fix for this today likely.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
- mikel
- Posts: 58726
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 1r11 will not save original backup
fix attached.
- Attachments
-
- trinity_dcx_gas-1t11ae_update.crom
- (7.88 MiB) Downloaded 325 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: 1r11 will not save original backup
works like a charm...thanks guys!!
- mikel
- Posts: 58726
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
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Re: 1r11 will not save original backup
glad to hear it.fredmn25 wrote:works like a charm...thanks guys!!
can you confirm that the quick adjusts are showing up properly?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
- mannytwotwo
- Posts: 22
- Joined: Thu Dec 13, 2012 11:19 pm
- Location: Homestead, Florida