1r11 will not save original backup

Post questions about your Trinity for your Dodge/Jeep/Chrysler vehicles here.

Moderator: mikel

Post Reply
User avatar
mannytwotwo
Posts: 22
Joined: Thu Dec 13, 2012 11:19 pm
Location: Homestead, Florida

1r11 will not save original backup

Post by mannytwotwo »

I just updated to 1r11 but when I try to install a new tune it won't save the original backup. I have a 2012 charger rt.
2012 Charger R/T Max
User avatar
mikel
Posts: 58726
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: 1r11 will not save original backup

Post by mikel »

mannytwotwo wrote:I just updated to 1r11 but when I try to install a new tune it won't save the original backup. I have a 2012 charger rt.
what does it say when it tries to save the backup?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
User avatar
mannytwotwo
Posts: 22
Joined: Thu Dec 13, 2012 11:19 pm
Location: Homestead, Florida

Re: 1r11 will not save original backup

Post by mannytwotwo »

The first error screen reads " Original Backup NOT SAVED (-30)."

Then the next screen reads " PCM: error verifying backup (1)"

I attached pics of the error messages.

I was able to circumvent the issue by selecting "modify tune" instead of "install tune" so the issue is just if I try going through the process that one way versus the other. I wanted to verify if it was just a one-time glitch but I was able to replicate the issue all three times when I attempted going through install tune.

In any event, I am currently on 93 tune with no issues but just in case anyone else has issues maybe they can get around the problem like I did.
Attachments
photo 2.JPG
photo 2.JPG (130.4 KiB) Viewed 4779 times
Error 1
Error 1
photo 1.JPG (126.79 KiB) Viewed 4779 times
2012 Charger R/T Max
User avatar
mikel
Posts: 58726
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: 1r11 will not save original backup

Post by mikel »

Manny, i see you are in Miami, whats the chances of getting you to come by here with the vehicle and trinity?

I cant reproduce this on the bench, but we'd love to see it first hand.

I can offer a few t shirts and hats, stickers, a custom tune....lemme know!
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
User avatar
mannytwotwo
Posts: 22
Joined: Thu Dec 13, 2012 11:19 pm
Location: Homestead, Florida

Re: 1r11 will not save original backup

Post by mannytwotwo »

I can try to make it up there next week. Do you have a preference on a particular day?
2012 Charger R/T Max
User avatar
mikel
Posts: 58726
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: 1r11 will not save original backup

Post by mikel »

mannytwotwo wrote:I can try to make it up there next week. Do you have a preference on a particular day?
whenever works for you, shoot me an email, mlitsch @ diablosport.com

Hopefully we'll have this resolved before then :)

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
fredmn25
Posts: 17
Joined: Tue Feb 11, 2014 8:33 pm
Location: Ocala, fla

Re: 1r11 will not save original backup

Post by fredmn25 »

Im having the same exact issue I have a 2012 392 challenger.
alexcleetus
Posts: 9
Joined: Thu Aug 29, 2013 2:47 pm

Re: 1r11 will not save original backup

Post by alexcleetus »

I have previously had the same issue after updating the device. What I have learned is it is always better to go back to the previous revision[10r] and the update to the new one. Give it a try man. Good luck!
User avatar
mikel
Posts: 58726
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: 1r11 will not save original backup

Post by mikel »

we'll have a fix for this today likely.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
fredmn25
Posts: 17
Joined: Tue Feb 11, 2014 8:33 pm
Location: Ocala, fla

Re: 1r11 will not save original backup

Post by fredmn25 »

thanks!
User avatar
mikel
Posts: 58726
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: 1r11 will not save original backup

Post by mikel »

fix attached.
Attachments
trinity_dcx_gas-1t11ae_update.crom
(7.88 MiB) Downloaded 325 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
fredmn25
Posts: 17
Joined: Tue Feb 11, 2014 8:33 pm
Location: Ocala, fla

Re: 1r11 will not save original backup

Post by fredmn25 »

works like a charm...thanks guys!!
User avatar
mikel
Posts: 58726
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: 1r11 will not save original backup

Post by mikel »

fredmn25 wrote:works like a charm...thanks guys!!
glad to hear it.

can you confirm that the quick adjusts are showing up properly?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
User avatar
mannytwotwo
Posts: 22
Joined: Thu Dec 13, 2012 11:19 pm
Location: Homestead, Florida

Re: 1r11 will not save original backup

Post by mannytwotwo »

QA is working well for me.
2012 Charger R/T Max
Post Reply

Return to “Trinity Dodge Gas”