Initial Install Probs

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jeffbtx
Posts: 9
Joined: Fri Jan 08, 2010 10:57 am

Initial Install Probs

Post by jeffbtx »

Just received my i-1000 and went through the hour long update process. Then tried to tune/write vehicle and process fails with error message:

Failed to read ECM Original Backup, Error Code = 16

Car is 2013 Chevy Suburban 5.3l engine. Programmer serial number is X000IVUL3D

Need some help. Thanks.
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mikel
Posts: 58698
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Initial Install Probs

Post by mikel »

jeffbtx wrote:Just received my i-1000 and went through the hour long update process. Then tried to tune/write vehicle and process fails with error message:

Failed to read ECM Original Backup, Error Code = 16

Car is 2013 Chevy Suburban 5.3l engine. Programmer serial number is X000IVUL3D

Need some help. Thanks.
save the attached file to the intune drive on the pc and let it reboot, then go to the vehicle and try again :)
Attachments
InTune-1t03uj.itf
(1.81 MiB) Downloaded 108 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
jeffbtx
Posts: 9
Joined: Fri Jan 08, 2010 10:57 am

Re: Initial Install Probs

Post by jeffbtx »

mikel wrote:
jeffbtx wrote:Just received my i-1000 and went through the hour long update process. Then tried to tune/write vehicle and process fails with error message:

Failed to read ECM Original Backup, Error Code = 16

Car is 2013 Chevy Suburban 5.3l engine. Programmer serial number is X000IVUL3D

Need some help. Thanks.
save the attached file to the intune drive on the pc and let it reboot, then go to the vehicle and try again :)
OK thanks - I'll report back later.
jeffbtx
Posts: 9
Joined: Fri Jan 08, 2010 10:57 am

Re: Initial Install Probs

Post by jeffbtx »

jeffbtx wrote:
mikel wrote:
jeffbtx wrote:Just received my i-1000 and went through the hour long update process. Then tried to tune/write vehicle and process fails with error message:

Failed to read ECM Original Backup, Error Code = 16

Car is 2013 Chevy Suburban 5.3l engine. Programmer serial number is X000IVUL3D

Need some help. Thanks.
save the attached file to the intune drive on the pc and let it reboot, then go to the vehicle and try again :)
OK thanks - I'll report back later.
That seemed to do the trick. Got through the process and now off to test drive - just 87 octane tune + turned off DoD. What was the file you sent?

Thanks.
User avatar
mikel
Posts: 58698
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Initial Install Probs

Post by mikel »

a fix for that bug :)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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