Trinity- internal update

Post your Cummins related Trinity questions here.

Moderator: mikel

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rockape652
Posts: 1
Joined: Tue Jun 05, 2012 9:30 am

Trinity- internal update

Post by rockape652 »

2007 Dodge 5.9 4X4.
The sticker is faded out.

My trinity is saying "internal update installed, needs reboot. Unplug briefly and restart."

I unplugged it for 5 min and it has the same screen from above on it. I had just changed it to the towing program, which I have done a few times before. I still need to change the stack for my power puck. What do I need to do now if it will not reboot?

Also, I dont have a windows based PC, mine is a MAC.

Rockape652
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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RE: Trinity- internal update

Post by mikel »

please fill out the rma request and send the tool in and we;'ll fix it up.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
CDH776
Posts: 9
Joined: Mon Jul 30, 2012 12:15 am

Re: Trinity- internal update

Post by CDH776 »

so do we have to pay for you guys to fix this interal update problem?
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Trinity- internal update

Post by mikel »

not generally, no.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
CDH776
Posts: 9
Joined: Mon Jul 30, 2012 12:15 am

Re: Trinity- internal update

Post by CDH776 »

what if i dont have my receipt?
b1pig
Posts: 2
Joined: Mon Apr 26, 2010 4:23 pm

Re: Trinity- internal update

Post by b1pig »

Found this post via search.

Mine just did the same thing. Almost 2 years old.




:blowup:
2007 Jeep JK
2012 Caravan
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