Cant Register inTune

Post questions or any issues with your inTune here.
drew300
Posts: 4
Joined: Tue Dec 25, 2012 12:47 pm

Cant Register inTune

Post by drew300 »

My wife bought me a brand new inTune from the dealership for xmas.

So I plugged it in and the application kept crashing; the registration as well poped up but only for a few seconds then crashed. After a few attempts at this the inTune.exe finally decided to stay open and not crash. It went through the updates but once complete the inTune said that I must register the product first before the updates would be applied.

I've read through these forums and the only way for me to register is throught that registration window that does not pop up anymore. There is no option anywhere in the inTune.exe to register.

Here is a copy of the info file; i've noticed there is already a VehVin already?? According to a quick google search of the VIN the vehicle is located in New York. I bought the inTune NEW from the dealer in Canada.

Please advise?

- Andrew
Attachments
info.xml
(435 Bytes) Downloaded 257 times
drew300
Posts: 4
Joined: Tue Dec 25, 2012 12:47 pm

Re: Cant Register inTune

Post by drew300 »

I decided to just hook it up to my 2007 Chrysler 300 V6 3.5 and I got the message: "PCM calibration for (VIN) currently not supported. Check for update". Which it tells me to hook up to a PC with internet and it will download the correct PCM.

Connect to PC and nothing happens. inTune.exe trys to download an update but will not work because I havent registered my inTune because I have no way to register.

Please advise?

-Andrew

EDIT: added new info file with my actual VIN
Attachments
info.xml
(504 Bytes) Downloaded 289 times
drew300
Posts: 4
Joined: Tue Dec 25, 2012 12:47 pm

Re: Cant Register inTune

Post by drew300 »

Tried calling tech support a few minutes ago and the automated service told me an operator was not available and that it was exiting the system. :(
drew300
Posts: 4
Joined: Tue Dec 25, 2012 12:47 pm

Re: Cant Register inTune

Post by drew300 »

Thanks Mike for the help buddy!

Mike was able to send me the registration file plus the PCM calibration file. Took all of 10 minutes to fix.

What a difference in the car :) :drivingbad:

Thanks again Mike!
User avatar
157dB
Posts: 80
Joined: Sat Dec 22, 2012 11:07 am

Re: Cant Register inTune

Post by 157dB »

How bout shooting me that registration file.
I have no eMail address to receive one
from the online registration...

Thanks Mike.
User avatar
mikel
Posts: 58675
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Cant Register inTune

Post by mikel »

reg files are specific to each tool, post your info.xml file from the intune drive please.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
User avatar
157dB
Posts: 80
Joined: Sat Dec 22, 2012 11:07 am

Re: Cant Register inTune

Post by 157dB »

Sorry, double posted...

You took care of me over here...
http://www.diablosport.com/forum/viewto ... 82#p233482
shadow41
Posts: 1
Joined: Fri Jul 05, 2013 5:27 pm

Re: Cant Register inTune

Post by shadow41 »

cant register mine either here is the info file MIKE please help... u seem to be the man..
[email protected] if u need it..
Attachments
info.xml
help me mike I need help!!!
(444 Bytes) Downloaded 253 times
Vladimir5145409
Posts: 11
Joined: Mon Mar 31, 2014 9:48 am

Re: Cant Register inTune

Post by Vladimir5145409 »

mikel wrote:reg files are specific to each tool, post your info.xml file from the intune drive please.
Hello, Mike!

Please help! Same problem: Unable to determine VIN and Calibration ID.

I need to change Axle Ratio as soon as possible!

P.S.
Chrysler 300C 3.5 V6 2007
Engine EGG
Transmission NAG1
Attachments
info.xml
(1.89 KiB) Downloaded 234 times
Last edited by Vladimir5145409 on Mon Mar 31, 2014 2:38 pm, edited 1 time in total.
User avatar
mikel
Posts: 58675
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Cant Register inTune

Post by mikel »

try updating the tool on a PC...

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Vladimir5145409
Posts: 11
Joined: Mon Mar 31, 2014 9:48 am

Re: Cant Register inTune

Post by Vladimir5145409 »

mikel wrote:try updating the tool on a PC...

Thanks
Thanks.

New update is not working.
The same problem.

in Vehicle Info:
"Unable to determine VIN and Calibration ID"

in Tune Vehicle menu:
"The vehicle is not supported"


Help me please!
E-mail: [email protected]

EGG 3.5L High Output V6 24V MPI Engine
DGJ 5-Speed Auto W5A580 Transmission

New info file here:
Attachments
info.xml
(1.8 KiB) Downloaded 283 times
Datdirtys
Posts: 2
Joined: Sun Jul 28, 2013 2:55 pm

Re: Cant Register inTune

Post by Datdirtys »

need help with registration also. :punisher:
Attachments
info.xml
(435 Bytes) Downloaded 212 times
CBenningfield
Posts: 2
Joined: Sun Aug 30, 2015 2:35 pm

Re: Cant Register inTune

Post by CBenningfield »

<?xml version="1.0"?>

-<tool_info>

<main svn="8521" sw_rev="1r04i" full_version="InTune-1r04i 08/03/2015 01:32:36 PM"/>

<registration status="1" sn="J299W09-4"/>

<cal_id PCM="55351430BH, 010600"/>

<restore bc="0" vin="3D7MX39A07G848322" id="0"/>

<system_db vin="1r01e" dtc="1r01a" info="1r01b"/>

<db pid="1r01b" tune="1r01e" mfr="DCX"/>

<db pid="1r01b" tune="1r02a" mfr="FORD"/>

<db pid="1r01a" tune="1r02o" mfr="GM"/>

<license tuned="0" avail="1"/>

<unsupported vin="1C4SDHDT5CC275706" oem="DCX" calid="68161722AB"/>

<unsupported vin="3D7MX39A07G848322" oem="DCX" calid="55351430BH, 010600"/>

<updates count="8"/>

<oem tool_oem="DIABLO"/>

<reg reg="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"/>

</tool_info>
donandyno
Posts: 1
Joined: Sun Sep 06, 2015 5:38 pm

Re: Cant Register inTune

Post by donandyno »

Hallo Mike,

ihave the same problem an i hope that you can help me. I bought a used restored InTune.
My problem is that I could register it but the registrationfile was not saved.
My Vehicle is a Chrysler 300 C 5.7 HEMI with a 5-Speed automatic transmission.
Thank you very much.
Attachments
info.xml
info.xml
(2.59 KiB) Downloaded 173 times
J.Kidd
Posts: 4
Joined: Wed Feb 26, 2014 10:07 am

Re: Cant Register inTune

Post by J.Kidd »

Mike (anyone else),

Can you please supply me with a registration file? (info file attached).

Thanks,
John
Attachments
info.xml
(1.72 KiB) Downloaded 173 times
Post Reply

Return to “General inTune forum”