Huge issue trying to install dataviewer

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srt8 jeep
Posts: 26
Joined: Fri Aug 30, 2013 8:59 pm

Huge issue trying to install dataviewer

Post by srt8 jeep »

says
unable to execute file
c;/program files(x86)/diablosport/dataviwer3.3/dataviewer.exe

create process failed;code 14001
this application failed to start because its side-by-side
configuration is incorrect. please see the application event log
or use the command-line sxstrace.exe tool for more details

What the heck is this i cant install?
I need dataviewer to log for Johan any advice?
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mikel
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Re: Huge issue trying to install dataviewer

Post by mikel »

Not so huge :)

Gimme a sec, I'll post the link from the DV section with the fix for this...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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mikel
Posts: 58707
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Huge issue trying to install dataviewer

Post by mikel »

Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
srt8 jeep
Posts: 26
Joined: Fri Aug 30, 2013 8:59 pm

Re: Huge issue trying to install dataviewer

Post by srt8 jeep »

Thanks Mike worked, would usually do that after but it wouldnt work. That did the trick. :D
srt8 jeep
Posts: 26
Joined: Fri Aug 30, 2013 8:59 pm

Re: Huge issue trying to install dataviewer

Post by srt8 jeep »

Now when i click the shortcut to open the program it says,

Another instance of the dataviewer is running.
please alt-tab to that instance and use it (or close it).
Alternately, wait a few moments and try again.

Omg why does this stuff keep happening any suggestions?
thanks in advance.
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mikel
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Re: Huge issue trying to install dataviewer

Post by mikel »

DV doesnt always close cleanly, kill it in the device manager :)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
KEVINS
Posts: 33
Joined: Tue Jul 07, 2015 12:43 pm

Re: Huge issue trying to install dataviewer

Post by KEVINS »

mikel wrote:DV doesnt always close cleanly, kill it in the device manager :)
Is there a patch to get the DV to close cleanly so we don't have to go to the device manager all the time?

ks
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mikel
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Re: Huge issue trying to install dataviewer

Post by mikel »

download the latest version from the dataviewer section of the forum :)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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