Unable to update.

[cartwrna]

I attempted to add a tune to my Challenger after removing the tune from my Avenger. Tuner stated that it needed updated and to connect to PC. Upon doing so I got error 12175. I played around with it for awhile and now when I go to run intune.exe it automatically takes me to the registration page. Upon trying to register it, it states already registered. Now what? Firmware versions are as follows:

Application: 1r03y
DCX TUNE DB: 1r01n ok
dcx pid db 1r01b ok
ford pid db 1r01b ok
gm pid db 1r01a ok
dtc db 1r01a ok
vin db 1r01c ok
info db 1r01b ok

copy of my info file

<?xml version="1.0"?>

-<tool_info>

<main svn="7651" sw_rev="1r03y" full_version="InTune-1r03y 06/04/2014 11:32:33 AM"/>

<registration status="0" sn="J2A5VF9-4"/>

<cal_id PCM="68212721AF"/>

<restore bc="0" vin="2C3CDYBT1EH231276" id="0"/>

<system_db vin="1r01c" dtc="1r01a" info="1r01b"/>

<db pid="1r01b" tune="1r01n" mfr="DCX"/>

<db pid="1r01b" mfr="FORD"/>

<db pid="1r01a" mfr="GM"/>

<license tuned="0" avail="1"/>

<updates count="5"/>

<oem tool_oem="DIABLODCX"/>

<reg reg="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"/>

</tool_info>

[classicr]

I am having the exact issue. I thought it was just me.
I was going crazy with this.
I assumed the update site was down.

[cartwrna]

Ya sucks because I somehow unregistered mine!!

[cartwrna]

Can I get registration file???

[mikel]

we are working on this issue currently.

[classicr]

Still unable to update.

[vince_ross]

Still unable to update.

I think they disabled the updates until after Tuesday 8:00am.

[cartwrna]

I updated mine lastnight, Monday around 8pm

[mikel]

this is all fixed, should work fine.

[classicr]

These are late but I wanted to post them anyway.
I was finally able to update my tuner. Had to do it in steps.
vince_ross thanks for your post.
Thanks Mikel for your assistance.
Hopefully you will find a fix for my data logging problem.