Update Troubles

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bofrazier9
Posts: 3
Joined: Fri Nov 01, 2013 9:29 am

Update Troubles

Post by bofrazier9 »

Hooked up my inTune DCX to run updates and received the following message:

The current firmware revision (1r03x)
cannot be replaced by the firmware package
within Group_Update_1

No idea what this means. Then I press "continue" on the DCX and the following message is displayed:

Failed to install Group_Update.itfg

I press "continue" and I am back to the DCX home screen.

My current application is: 1r03x
DCX tune Db 1r01q(ok)
DCX PID Db 1r01b(ok)
FORD PID Db 1r01b(ok)
GM PID Db 1r01a(ok)
DTC Db 1r01a(ok)
VIN Db 1r01c(ok)
Info Db 1r01b(ok)

Thanks
Bo
bofrazier9
Posts: 3
Joined: Fri Nov 01, 2013 9:29 am

Re: Update Troubles

Post by bofrazier9 »

In addition to the info listed above, when I plug the DCX into my truck the DCX says I need an update.

Bo
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mikel
Posts: 58726
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Update Troubles

Post by mikel »

run the updater again to correct this.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
bofrazier9
Posts: 3
Joined: Fri Nov 01, 2013 9:29 am

Re: Update Troubles

Post by bofrazier9 »

You seemed so confident in your reply, I actually believed it would happen.....guess what.....

Same error message:

The current firmware revision (1r03x)
cannot be replaced by the firmware package
within Group_Update_1

followed by

Failed to install Group_Updates.itfg

This is really on my nerves. $400.00+ bucks and running updates has been a continual problem with the DCX; since the day I got it out of the box last year.

Bo
User avatar
mikel
Posts: 58726
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Update Troubles

Post by mikel »

did you try it again?

Honestly, it will indeed work, it has for every other intune user.

Takes less time to run it again than to come here and make a post :)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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