Your calibration is not supported. We need to downgrade to..

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DartByU
Posts: 31
Joined: Wed Nov 07, 2012 10:14 pm

Your calibration is not supported. We need to downgrade to..

Post by DartByU »

Can someone explain what's going on here? I returned my car to stock and took it to the dealer to get a ABS light looked at, they replaced a wheel sensor and sent me on my merry way, so I update my Trinity while it's not married then go to re-install the 91 tune and I get a message that says...."Your calibration is 68139870AF and it is not supported. We need to downgrade to 68139870AD in order to continue. Ive never seen this come up before, did the dealer update my car and the Trinity can't work with the new calibration? I went ahead and let the Trinity downgrade me in order to get my tune in, I'm just wondering what is going on here. It's a 2012 Challenger R/T Automatic.
2012 Challenger R/T Classic
Automatic
Anti-Spin
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mikel
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Re: Your calibration is not supported. We need to downgrade

Post by mikel »

connect to DSDL, let it find the tool, click the cal updater button, load that to the car, then put the tunes back :)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
DartByU
Posts: 31
Joined: Wed Nov 07, 2012 10:14 pm

Re: Your calibration is not supported. We need to downgrade

Post by DartByU »

Well I did let the tool update the calibration, but I still got the error, your saying I need to install the calibration update then install the tune?
2012 Challenger R/T Classic
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mikel
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Re: Your calibration is not supported. We need to downgrade

Post by mikel »

Yes...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
dawg11
Posts: 2
Joined: Fri Jul 05, 2013 7:54 pm

Re: Your calibration is not supported. We need to downgrade

Post by dawg11 »

I had the same problem with my trinity after a PCM change at the dealer . I ran it without modifying the tune for three months to make sure the problems that caused the PCM replacement were gone . When I attempted to install a tune the trinity said "your calibration is 05187932AF and is not supported we need to downgrade to 05187932AD in order to continue "with an "agree" and "disagree" button .

I disagreed and got "Trinity dcx_gas does not support calid 05187932AF" "Tool update might be available"

So I updated the tool with DSDownloader . which told me once the tool was updated rehook to vehicle and press performance tune to complete update .

I did this several times but kept getting the Your calibration is ..yadda yadda yadda .... we need to downgrade ...

So I let it down grade to get the tune in . How do I get it to go back to 05187932AF and be able to tune it ?
DartByU
Posts: 31
Joined: Wed Nov 07, 2012 10:14 pm

Re: Your calibration is not supported. We need to downgrade

Post by DartByU »

mikel wrote:connect to DSDL, let it find the tool, click the cal updater button, load that to the car, then put the tunes back :)
OK, I had the car at the dealer again so I re-installed the original backup, now I am getting the same "We need to downgrade to 68139870AD in order to continue"
I've looked and looked and can't find this "cal updater button" you speak of...where is it????? I've also updated to the newest DS Downloader.
The only button that says update is the big Tool Update button and when I click on that it wants to find a file on my Win 7 computer.
2012 Challenger R/T Classic
Automatic
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mikel
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Re: Your calibration is not supported. We need to downgrade

Post by mikel »

you are letting dsdl auto connect to the tool?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
DartByU
Posts: 31
Joined: Wed Nov 07, 2012 10:14 pm

Re: Your calibration is not supported. We need to downgrade

Post by DartByU »

mikel wrote:you are letting dsdl auto connect to the tool?
DSDL will NOT auto connect when I attach the tool even though Auto Connect and Select tool on start up are checked in the options, if I start dsdl myself it finds the tool fine. I tried several different ports too. I also just uninstalled/reinstalled all latest USB drivers and DSDL and still no luck, all that happens when I attach the tool is the computer detects it and the tool will turn ON and flash the Performance page.
Here is the tool info if it will do you any good.

Auto Connect is ENABLED.
Legacy Connect is DISABLED.
A tool was found on COM6 at 57600 baud.
XML RPC commands are AVAILABLE.
XML RPC protocol version is 1.60
Tool type = 'Trinity'.
Serial number = '6K1MK54-1'.
Part number = 'dcx_gas'.
CROM version = 'dcx_gas-1r13 08/28/2014 07:06:03 PM boot4'.
Vehicle VIN = ''.
Vehicle Calibration = ''.
Original backup NOT saved.
Tool is Married FALSE.
Single user tool FALSE.
Using Class2 Protocol FALSE.
Calibration Updates are SUPPORTED.
A Calibration Update is NOT required.
XML RPC WILL be used for FRG transfers.
Tune compression is AUTOMATIC.
Tune compression is set to ENABLED.
Tool registration is SUPPORTED.
Tool SUPPORTS multiple ECUs.
Tool reports 1 ECUs.
Multi ECU Backups : 0
Marriage VIN :
Tool ID :
Desc :
Multi ECU Tuning : 0
Server:
2012 Challenger R/T Classic
Automatic
Anti-Spin
Super Track Pak
DartByU
Posts: 31
Joined: Wed Nov 07, 2012 10:14 pm

Re: Your calibration is not supported. We need to downgrade

Post by DartByU »

Bump....
2012 Challenger R/T Classic
Automatic
Anti-Spin
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mikel
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Re: Your calibration is not supported. We need to downgrade

Post by mikel »

check to make sure the driver is installed, but the info you listed there says it did connect...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
DartByU
Posts: 31
Joined: Wed Nov 07, 2012 10:14 pm

Re: Your calibration is not supported. We need to downgrade

Post by DartByU »

mikel wrote:check to make sure the driver is installed, but the info you listed there says it did connect...
OK, I checked and they are installed, I even installed everything on my Win 7 laptop and it still won't auto connect if I just plug in the Tool???
It connects fine if I manually launch DSDL so the drivers have to be in right? Could the tool be messed up?
I even manually downloaded the latest 1R13 update file and used the Update Tool button and it did update some image files and stuff but when I went out and hooked the tool to my 2012 Challenger R/T I still got the message "Your calibration is 68139870AF and it is not supported. We need to downgrade to 68139870AD"
What do I have to do to fix this!!!! Is there a way to force the tool to display the "cal updater button"?
Dodge updated the software and I really don't want to downgrade to get a tune in.
2012 Challenger R/T Classic
Automatic
Anti-Spin
Super Track Pak
DartByU
Posts: 31
Joined: Wed Nov 07, 2012 10:14 pm

Re: Your calibration is not supported. We need to downgrade

Post by DartByU »

OK.....4 working days and no reply, am I going to get any more help here or do I need to call and bug DS?
2012 Challenger R/T Classic
Automatic
Anti-Spin
Super Track Pak
User avatar
mikel
Posts: 58717
Joined: Tue Jan 16, 2007 1:17 pm
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Re: Your calibration is not supported. We need to downgrade

Post by mikel »

options/show last tune written, what does it say?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
DartByU
Posts: 31
Joined: Wed Nov 07, 2012 10:14 pm

Re: Your calibration is not supported. We need to downgrade

Post by DartByU »

mikel wrote:options/show last tune written, what does it say?
Trinity not married yet.
Nothing to show.

Last thing I did with it was re-install original backup tune before taking it to the dealer, then they updated the calibration to a newer one.
2012 Challenger R/T Classic
Automatic
Anti-Spin
Super Track Pak
DartByU
Posts: 31
Joined: Wed Nov 07, 2012 10:14 pm

Re: Your calibration is not supported. We need to downgrade

Post by DartByU »

DartByU wrote:OK.....4 working days and no reply, am I going to get any more help here or do I need to call and bug DS?
5 days this time.....BUMP
2012 Challenger R/T Classic
Automatic
Anti-Spin
Super Track Pak
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