Locked out now backup lost

General Trinity Support

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jm55sfd21
Posts: 1
Joined: Sat Mar 14, 2015 3:38 pm

Locked out now backup lost

Post by jm55sfd21 »

I brought my 2014 Ram 1500 to the dealer last week and forgot to set the tune back to stock. Well i became locked out so I called diablo support and they unlocked me. This morning while trying to install 93 performance tune it wouldnt write because it says backup is trinity. So I then tried to see if I can restore to stock no luck. I then check to see last tune written and it says trinity not married with vehicle. Anyone know what I should do now? I have the original backup saved in my emails from custom tuning thru hemifever.
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mikel
Posts: 58726
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Locked out now backup lost

Post by mikel »

this means they didnt flash it, the tool should be prompting you to check for an update to set it back to stock.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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