2015 Ford F150 5.0L inTune issue

JWM_Jankowitz · Post by **JWM_Jankowitz** » Fri Sep 11, 2015 2:07 am

Mike,

The inTune asked to check for a vehicle calibration update after I have connected it for the 1st time. When I reconnected the inTune to the PC is mentioned the following:
An error occurred. Info: Please contact [email protected] using calibration ID: FL3A-14C204-BPE. Status: Error. Please contact tech support for help.

I have already submitted a Tech Support request, but also want to put this on the forum and hopefully get the issue resolved.

Regards,

Mouritz

Post by **mikel** » Fri Sep 11, 2015 9:20 am

we're checking it out.

JWM_Jankowitz · Post by **JWM_Jankowitz** » Fri Sep 11, 2015 9:23 am

mikel wrote:we're checking it out.

Thanks Mike.

JWM_Jankowitz · Post by **JWM_Jankowitz** » Mon Sep 21, 2015 10:46 pm

Mike,

Any progress?

JWM_Jankowitz · Post by **JWM_Jankowitz** » Mon Oct 12, 2015 11:49 am

mikel wrote:we're checking it out.

More than a month ago reported. Still not resolved. Really need urgent attention to this PLEASE.

Post by **sohfast94** » Mon Oct 12, 2015 2:09 pm

JWM_Jankowitz wrote:
mikel wrote:we're checking it out.
More than a month ago reported. Still not resolved. Really need urgent attention to this PLEASE.

Because this is not standard protocol of the calid reporting we're almost finished assembling the database to go between part number and regular calid for this specific case. It will be 1-3 more days.

JWM_Jankowitz · Post by **JWM_Jankowitz** » Tue Oct 13, 2015 12:15 pm

sohfast94 wrote:
JWM_Jankowitz wrote:
mikel wrote:we're checking it out.
More than a month ago reported. Still not resolved. Really need urgent attention to this PLEASE.
Because this is not standard protocol of the calid reporting we're almost finished assembling the database to go between part number and regular calid for this specific case. It will be 1-3 more days.

I'm online right now with the customer having his truck with me. Still seeing the same issue. Very dissappointing.

Post by **mikel** » Tue Oct 13, 2015 12:16 pm

this vehicle is not reporting the calid correctly, we have gotten around this before and will figure out a way again.

JWM_Jankowitz · Post by **JWM_Jankowitz** » Tue Oct 13, 2015 12:21 pm

mikel wrote:this vehicle is not reporting the calid correctly, we have gotten around this before and will figure out a way again.

Ok, no issue. I'm on the waiting list to call in right now. Hope we can get this addressed urgently. Customer sitting next to me.

Post by **mikel** » Tue Oct 13, 2015 12:36 pm

I cant resolve this over the phone, seems we are already emailing back and forth...

JWM_Jankowitz · Post by **JWM_Jankowitz** » Tue Oct 13, 2015 12:53 pm

mikel wrote:I cant resolve this over the phone, seems we are already emailing back and forth...

Mike,

I completely understand. Just send the customer home. I will have to ask that we prioritize this issue please.

BTW, what is the status on getting a license for my own personal Truck on my new I2? My payment via my Middle East AMEX was declined. Need this URGENTLY as well as my truck is driving like an OLD LADY without my hemifever tune.

Best regards,

Mouritz

2015 Ford F150 5.0L inTune issue

2015 Ford F150 5.0L inTune issue

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Re: 2015 Ford F150 5.0L inTune issue

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Re: 2015 Ford F150 5.0L inTune issue

Re: 2015 Ford F150 5.0L inTune issue

Re: 2015 Ford F150 5.0L inTune issue

Re: 2015 Ford F150 5.0L inTune issue

Re: 2015 Ford F150 5.0L inTune issue

Re: 2015 Ford F150 5.0L inTune issue