International Shipping // PCM + Tuner

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yousefmtw
Posts: 22
Joined: Fri Nov 06, 2015 7:02 am
Location: UAE

International Shipping // PCM + Tuner

Post by yousefmtw »

Hello,

I've been trying to get my hands on a PCM and a tuner for my 6.4L Charger '15..

Sadly, the dealers over here in my country (UAE, Dubai) are either unaware of the product?! or charging almost double the official prices announced here!!

I ended up making a purchase directly from Diablosport website, but now I have no idea what would be my next step?

I tried contacting the email support for few days before going ahead and making the order regarding the shipment and I never got an answer.

The only almost instant reply I got was after making the purchase, stated my Order Number and Costs.

Now that I've made the purchase, how do I get updated on the progress of my purchase, and how/where do I get my shipping quote from?

My purchase was done on Nov 3rd..

I was hoping that my item gets shipped before the weekend knocks on my door..
DiabloMatt
Posts: 738
Joined: Thu Jul 02, 2015 11:19 am

Re: International Shipping // PCM + Tuner

Post by DiabloMatt »

yousefmtw wrote:Hello,

I've been trying to get my hands on a PCM and a tuner for my 6.4L Charger '15..

Sadly, the dealers over here in my country (UAE, Dubai) are either unaware of the product?! or charging almost double the official prices announced here!!

I ended up making a purchase directly from Diablosport website, but now I have no idea what would be my next step?

I tried contacting the email support for few days before going ahead and making the order regarding the shipment and I never got an answer.

The only almost instant reply I got was after making the purchase, stated my Order Number and Costs.

Now that I've made the purchase, how do I get updated on the progress of my purchase, and how/where do I get my shipping quote from?

My purchase was done on Nov 3rd..

I was hoping that my item gets shipped before the weekend knocks on my door..


unfortunitly most of our guys are at SEMA this week (very large trade show in las vegs) they will be back in mon. so they should be able to help you out.
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06MonteSS
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Joined: Tue Jan 23, 2007 11:33 am
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Re: International Shipping // PCM + Tuner

Post by 06MonteSS »

From an older post on the forum:

If you ordered through our website, the order is filled through Shopatron.
Any and all questions/issues relating to these orders must be directed to Shopatron at 805-547-8368.

http://www.orderhlp.com/index.php?/Defa ... ebase/List

Please do not call our sales department, as they do not handle these transactions.

Thank You
06MonteSS / DiabLew Tune
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Mike_Levy
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Location: Between Orlando and Tampa

Re: International Shipping // PCM + Tuner

Post by Mike_Levy »

I don't think that applies for the PCMs. DiabloSport has to write the stock programming and VIN on it before shipping, so they have to deal with that directly.
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yousefmtw
Posts: 22
Joined: Fri Nov 06, 2015 7:02 am
Location: UAE

Re: International Shipping // PCM + Tuner

Post by yousefmtw »

Well, I expect nothing is coming before the weekend then.. :(
yousefmtw
Posts: 22
Joined: Fri Nov 06, 2015 7:02 am
Location: UAE

Re: International Shipping // PCM + Tuner

Post by yousefmtw »

Update:
if you're looking at this topic searching for the information, the item was received in a perfect condition and in no time.
Thanks to the diablo team =)
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mikel
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Location: DiabloSport World Headquarters
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Re: International Shipping // PCM + Tuner

Post by mikel »

glad to hear it.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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