Trinity Device

[anairb]

I have a trinity device that only reads "An internal update has been installed that requires a reboot please unplug your trinity briefly to cycle the power. (1)

Also, I have already filled out the return and refund app but when finished the only option it gives me is to save or cancel. As soon as I press save, it takes me to the diablo page.

What can i do on my end to have my trinity fixed? Please advise!

[mikel]

submit that form and get it sent in.

Thanks

[tonyptgt]

i have the same problem afther the update now what i do to get it fix

[tonyptgt]

after the last update that you guys send out my Trinity got fry I send the RMA papers and now you guys said I have to paid for the repair and shipping it was working fine before the update why I have to pay for your company mistakes. that's how company looses credibility on products and customers